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“Staff was excellant”

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Best Western Plus Kelly Inn
Ranked #4 of 19 Hotels in Saint Cloud
Certificate of Excellence
Buffalo, Minnesota
1 review
“Staff was excellant”
Reviewed February 22, 2013

My stay at the Best Western Plus Kelly in was enjoyable. Vanessa was extremely helpful with directions to places to eat, shop and all around attractions. The rooms were spacious & clean and roomy. The beds were comfortable so I didn't miss my sleep number bed. I am looking forward to my stay at the Kelly Inn this year,

Room Tip: Beds are big & comfortable
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  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Diane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this review, March 6, 2013
Thank you for your wonderful review. We appreciate your business!
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729 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Manhattan
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 19, 2013

Kelly Inn has recently remodeled its lobby which is beautiful; however, that's the end of the experience. The rooms are outdated and have window units for heat/air conditioning. My room was freezing when I arrived and ended up being a sauna after I turned the heat unit on. The bathroom was also old and took approx. 5 minutes to warm the water for a shower. Given the price is comparable to a hotel in downtown Minneapolis, the room should be higher quality.

  • Stayed December 2012, traveled solo
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Helpful?
1 Thank Sarah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KELLYINN24113, General Manager at Best Western Plus Kelly Inn, responded to this review, March 6, 2013
I am sorry for any inconveniences regarding your stay. If you would like to contact me to further discuss your stay please call me directly at 320-258-8425.
Best regards,
Mark Laughlin - General Manager
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Bagley, Minnesota
1 review
Reviewed February 14, 2013

The personal attention given by Laura at the front desk made us feel welcome and right "at home". The accommodations were luxurious yet cozy and super comfortable. And a dip into the pool and spa after a busy day at the convention center is just what was needed. We look forward to returning next year.

Room Tip: We really enjoyed our 6th floor room overlooking the river.
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  • Stayed January 2013, traveled on business
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Helpful?
Thank Bernis I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this review, March 6, 2013
Thank you for your wonderful review of our hotel. I am thrilled that you had such a great experience. We look forward to having you stay with us again!
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Chanhassen, Minnesota
Level 4 Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 11, 2013

The front desk staff especially Vanessa are always very helpful and friendly. The two level family suite makes visiting St. Cloud with family super fun and easy. 8 of us were in town for a Hockey game and being able to all be together was wonderful it made the trip a great family adventure. Looking forward to returning many times. Hotel has many resturants close by, as well as a very good one right on site. Parking is super easy as they have a ramp right next to them. Some rooms even have a nice view of the river. Overall a great place to stay.

Room Tip: For large family's book the 3 or 4 bed family suites.
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  • Stayed March 2012, traveled with family
    • Value
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Helpful?
Thank Kimberly834
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this review, March 6, 2013
Thank you so very much for your review of our hotel. I am so very proud of our great staff at the Best Western PLUS Kelly Inn, St. Cloud and am thrilled that you had experienced our quality service as well. We hope you make the Best Western PLUS Kelly Inn your home away from home while in the St. Cloud area.
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Lakeville, Minnesota
1 review
Reviewed February 10, 2013

Best stay of the year. I would stay here anytime I am in Saint Cloud. The room was clean and the staff was very friendly. Great food walking distance from the hotel. The bathroom was so clean we all could fit in there when we brushed our teeth.My mom loved the bathroom.

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this review, February 11, 2013
This review just makes my day! Thank you for such a wonderful review and I am thrilled that we are your “Best stay of the year”. Our entire staff, from Housekeeping to Front Desk, and Maintenance to Management are all here to guarantee and exceed all of our guests’ expectations. We appreciate your feedback and always take our guest comments to heart and again we thank you very much for your review. We hope to see you again in the future whether it be with the ’01 Boys South Selects or for family or business. Safe travels!
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Hudson, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 9, 2013

Loved the helpful front desk staff especially Vanessa. The proper is connected to the convention center which is helpful and the rooms are large and quite. Visit a few times every year. Would love to come back!

Room Tip: Ask for Vanessa at the front desk
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  • Stayed February 2013, traveled solo
    • Value
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Helpful?
Thank Mdemop42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this review, February 11, 2013
I am so very glad to hear that you had a wonderful experience while staying with us at the Best Western PLUS Kelly Inn, St. Cloud. I am always proud of our wonderful Front Desk Staff as well as all other staff. We are thrilled that you continue to choose our property during your stays in St. Cloud and we look forward to many more to come.
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Seattle, Washington, United States
1 review
Reviewed January 28, 2013

The hotel is fabulous, an unexpected ultra-urban experience in small(er) town Minnesota! But what made our stay exceptional was the service. Thank you Laura for your considerate and caring hard work to get us into our rooms as early as possible on a super busy day so that everyone could get ready for our best friend's wedding!! It really made a difference for us! If I ever need a place to stay in St. Cloud again, this hotel is on the top of my list!

  • Stayed January 2013, traveled with friends
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Helpful?
Thank Melissa3576
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KELLYINN24113, Front Office Manager at Best Western Plus Kelly Inn, responded to this review, February 6, 2013
From all of us here, congratulations to your best friend on her recent marriage! I thank you so very much for your wonderful review and am so happy to hear that you enjoy our fresh look at the hotel. The Best Western PLUS Kelly Inn has undergone many changes in the past year. We are thrilled to move into a fresh modern hotel and have made significant improvements in recent months. We appreciate all of our guests and convention goer’s patience while going through our remodel. Pictures are soon to come so keep watching if you haven’t had a chance to come visit us in person. For those passing through, our doors are open 24/7 so come on in and let us be your home away from home whether it be for a night or an extended stay.
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Additional Information about Best Western Plus Kelly Inn

Property: Best Western Plus Kelly Inn
Address: 100 4th Ave S, Saint Cloud, MN 56301-3615
Phone Number:
Location: United States > Minnesota > Saint Cloud
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Saint Cloud
#5 Romantic Hotel in Saint Cloud
#6 Business Hotel in Saint Cloud
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Kelly Inn 2.5*
Number of rooms: 229
Reservation Options:
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Also Known As:
Best Western Plus Kelly Hotel Saint Cloud
Best Western Saint Cloud
Saint Cloud Best Western
Best Western Kelly Hotel

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