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“Fantastic and friendly service!!!”

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GrandStay Residential Suites Hotel St Cloud
Ranked #5 of 19 Hotels in Saint Cloud
Certificate of Excellence
Reviewed February 4, 2013

We have stayed at the Grandstay St Cloud several times in the last year, each and every time the experience was great and enjoyable. After 2 stays staff members new us by our first name and treated us in a friendly manner.

We love the people at the Grandstay and recommend it to all going to St Cloud.

Thanks for the great service and all the smiles, we will be back!!!
Bob & Michelle

  • Stayed: January 2013, traveled as a couple
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Thank Bob T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LifeIsGoodSt_Cloud, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this reviewResponded February 6, 2013

Thank you so much for the kind comments regarding our hotel and staff. We are very proud of the work that we do and your comments continue to motivate us to be the best in the business. We look forward to having you stay with us the next time you visit the Saint Cloud area. We value our guest relationships and are thankful to be able to have you as our guest.
Respectfully,
Melanie Tank
General Manager
GrandStay Residential Suites Hotel
St. Cloud, Minnesota

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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266 - 272 of 316 reviews

Reviewed January 21, 2013 via mobile

The decor is beautiful. Rooms are large and very comfortable. The sofa sleeper was ever comfortable! We were able to walk to Brother's to watch the Viking's game! The staff was friendly and accommodating a noon checkout. Will stay here again.

  • Stayed: January 2013
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Thank JennyKMN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LifeIsGoodSt_Cloud, Manager at GrandStay Residential Suites Hotel St Cloud, responded to this reviewResponded January 23, 2013

Thank you for taking the time to write a review about your most recent stay with us. I am pleased that we exceeded your expectations and made your stay GRAND! We look forward to having you stay with us again in the near future.

Respectfully,
Melanie Tank
General Manager
GrandStay Residential Suites Hotel
St. Cloud, Minnesota

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2012

We received friendly, helpful service from front desk. They got us an early check in and were happy to honor a trip advisor 25% off rate which gave us a steal! The rooms and pool were very clean. Linens smelled amazing, crisp and fresh. Lots of pillows and comfy bed. Updated furniture and so nice to have the suites with kitchen and separate sleeping quarters. Best set up we've ever seen for a family with young kids. Hard to find affordable (under $150 but above $75) range that live up to their promises, but this hotel delivers! Put the kids to bed early and were able to stay up and visit with adults due to excellent layout of rooms. A wonderful stay from start to finish-definetly will go here again!!! Breakfast however wasn't great-eggs tasted like they were instant not real, pastries were a bit stale but otherwise great stay! Convenience of kitchen made us not even mind the negatives to breakfast.

  • Stayed: December 2012
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Thank Mrsjjjohnson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LifeIsGoodSt_Cloud, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this reviewResponded December 27, 2012

Thank you so much for all the wonderful comments regarding your recent stay with us. We are so pleased to have gained you as a loyal customer. We strive each day to be the best in the business. We are very thankful to have had the opportunity to "WOW" you! We look forward to your next trip to St. Cloud.

Respectfully,
Melanie Tank
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 20, 2012

I stayed at the Grand Stay every other week for a week throughout the summer, for work. The front desk staff were helpful and accommodating. Every suite I had was clean. They alternate the hot breakfast choices in the morning (some days omelettes, some days french toast, etc) which was nice, and they always had cereal, yogurt, coffee, tea, juice, millk, toast, waffles, etc. They were in the process of uprading their TVs in the suites when I was there, and the new TVs are a nice flatscreen. They always had parking available. It was close to the hospital, which I needed.

  • Stayed: August 2012, traveled solo
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Thank skigirltiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LifeIsGoodSt_Cloud, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this reviewResponded December 24, 2012

We greatly appreciate you taking the time to let us know all the great experiences you had while staying with us. We truly value our guest comments. We strive to make every guest experience, one to be remembered. We are so thankful for your continued loyalty to the brand and we look forward to having you as a guest the next time you visit the St. Cloud area.
Respectfully,
Melanie Tank
General Manager
GrandStay Residential Suites Hotel
St. Cloud, Minnesota

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2012

We selected this hotel based on price but wondered if it would be a nice place. We were pleasantly surprised to find that it was as nice as we could ever expect. We were in a suite that was clean and inviting. The value based on the price we paid was excellent. There was a nice breakfast in the morning which we enjoyed. We would definetly recommend this hotel and we'll stay there again if we're in the area.

  • Stayed: December 2012, traveled as a couple
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Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LifeIsGoodSt_Cloud, Manager at GrandStay Residential Suites Hotel St Cloud, responded to this reviewResponded December 19, 2012

Thank you for choosing GrandStay Residential Suites Hotel during your recent visit to St. Cloud. We are so happy to hear that you truly enjoyed your stay with us. It is comments such as yours that help us to continue to be great in the hospitality industry. We look forward to serving you the next time you are in the St. Cloud area.

Respectfully,
Melanie Tank
General Manager
GrandStay Residential Suites Hotel
St. Cloud, MN.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2012

I recently moved to North Dakota and with my new job I was unable to travel home for the holidays. My father was upset by my inability to come home for the holidays so we agreed to meet halfway between our homes. I quite literally picked this hotel because I thought the exterior looked nice and I saw very few bad reviews. To say the least, it was the best choice I've ever made, especially on a whim! The room they gave us was extremely nice with comfortable beds and extremly nice amenitites.The staff was incredibly accomodating and friendly, too. I was traveling with a dog and even then, this hotel excelled in kindness. Things took a turn for the worse during my stay and I ended up needing to leave sooner than expected to make it back to my home for a funeral. Typically, I would expect hassle from a hotel with having to change reservations even in the given the situation, but instead, the staff HERE at GrandStay went out of their way. They even found my FATHER another hotel to stay in on his way back south. Such actions blew my mind, and also renewed my faith in humanity. I would highly encourage anyone to stay at this hotel, I know I sure will if I ever get back to St. Cloud! Thank you again to all the staff at GrandStay St. Cloud for making my chaotic trip less stressful!

  • Stayed: December 2012, traveled with family
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Thank Dana C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LifeIsGoodSt_Cloud, Manager at GrandStay Residential Suites Hotel St Cloud, responded to this reviewResponded December 17, 2012

Thank you so much for the wonderful comments and for taking the time to share your experience with others. We take pride in our guests and the service that we provide. I am thrilled that we exceeded your expectations. Thank you for making GrandStay Residential Suites your hotel of choice and we value you as our guest. We look forward to serving you the next time your travels take you to the St. Cloud area.
Respectfully,
Melanie Tank
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2012

Our son attends SCSU. On three different occassions and after staying in three different hotels we finally found a hotel that we will now only stay in when visiting St. Cloud. The rooms are very large, clean and comfy. Wonderful breakfast in the morning and free coffee all day. The staff did everything to make us feel welcome. We feel at home here !

  • Stayed: October 2012, traveled with family
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1  Thank Debbie53104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LifeIsGoodSt_Cloud, Manager at GrandStay Residential Suites Hotel St Cloud, responded to this reviewResponded October 24, 2012

Thank you for taking the time to leave such a positive review. We are so very pleased that you have finally found your home away from home. Our staff takes pride in guest satisfaction. We look forward to having you the next time your journeys take you to the St. Cloud area.
Respectfully,
Melanie Tank
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about GrandStay Residential Suites Hotel St Cloud

Address: 213 Sixth Ave South, Saint Cloud, MN 56301
Phone Number:
Location: United States > Minnesota > Saint Cloud
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Saint Cloud
#3 Business Hotel in Saint Cloud
#8 Family Hotel in Saint Cloud
Price Range: $119 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Residential Suites Hotel St Cloud 2.5*
Number of rooms: 53
Official Description (provided by the hotel):
GrandStay Residential Suites Hotel of St. Cloud, a premiere St. Cloud Minnesota hotel, has all the comforts of home with the services of a grand hotel. While traveling away from home our suites include everything you will need, including Bath and Body Works products, hair dryer, complimentary high speed wireless Internet and a wonderful staff to welcome you. From the moment you walk through the door, the cozy fireplace and grand lobby will make you feel right at home. Choose between our open concept studio or our private one or two bedroom suites all with fully functional kitchens and a full size sofa sleeper. ... more   less 
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Also Known As:
Grandstay Residential Hotel Saint Cloud

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