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“Happy stay”

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Norwwod Inn & Suites Roseville
Ranked #10 of 11 Hotels in Roseville
Saint Cloud, Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Happy stay”
Reviewed May 7, 2014

Excellent rate for the room. We are renovating our home and decided to stay at this hotel and it was a good experience. Friendly staff, clean room and comfortable bed. our room appeared to be remodeled. we will have family members stay here in the future.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jsmith210072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8roseville7, General Manager at Norwwod Inn & Suites Roseville, responded to this review, May 12, 2014
Hey jsmith210072,

Thank you for taking time out of your day to spread the word about our hotel and service! While we've enjoyed having you over. Hope to see you again soon!

Khan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

96 reviews from our community

Traveler rating
    17
    21
    13
    12
    33
See reviews for
23
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26
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
1 review
Reviewed May 6, 2014

My husband is a owner operator truck driver. Our truck was damaged in an accident. Upon spending 5 nights here waiting for repairs Khan the general manager was accommodating and so very helpful with directions and any other needs we encountered. In my opinion he is a very valuable asset to this company. It would be nice if you had swimming suit for purchase so unprepared guest could use the festivities available I would definitely go out of my way to stay here again if the need a rise

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Loritourville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8roseville7, Manager at Norwwod Inn & Suites Roseville, responded to this review, May 7, 2014
Dear Loritourville,
Thank you for taking the time to write a review regarding your stay with us. We are pleased to know that you had a pleasant experience. We appreciate your feedback and I have shared your kind words with my staff. Thank you for staying with us and we look forward to seeing you again in the future.

Khan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed May 6, 2014

Stayed at the Super 8 in Roseville, Mn. The manager, Khan, went way out of his way being polite and helpful. I would definitely recommend this motel to anyone and everyone that needs a place to stay. He sure made our 5 day stay more pleasant than it might have been under our circumstances, that being without transportation and my semi truck in the shop for some major repairs. The only thing that could have made it better is maybe a
hot breakfast.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrbbrsr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8roseville7, General Manager at Norwwod Inn & Suites Roseville, responded to this review, May 7, 2014
Dear mrbbrsr,
THANK YOU! I am in awe after reading your post about me. I usually log in here to read hotel reviews, but what a surprise to be greeted with those kind words about me. It put a huge smile on my face to know that I was able to give you a great Costumer service, Your kind words are greatly appreciated.

Khan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dayton, Ohio
1 review
Reviewed May 6, 2014

I was very impressed with the service. front desk went above and beyond, cleanliness was fine anything i ask was taking care by the staff only thing u can add biscuit and gravy other then that completely satisfied

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bigtrucker2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8roseville7, Manager at Norwwod Inn & Suites Roseville, responded to this review, May 7, 2014
Dear bigtrucker2014,
Thank you for taking the time to write a review regarding your recent visit with us. We appreciate your kind words for our staff. I will be sure to share your review with them. We are pleased to know you enjoyed your experience with us. We hope to see you again in the future.

Khan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galveston, Texas
Level Contributor
105 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed April 30, 2014 via mobile

Tired, run down hotel. No effort to update rooms, but hallway looked recently painted. Refridge in room was loud and sounded like running water. Old tv. Old small towels, bring your own towels. Smoke smell in some areas. Breakfast ok. Worth 39.95, but paid upper 50s. Old carpet as u walk in front door and remnants of pay phone in foyer. I could never get online at busy time and had to keep signing in... Uggggggg. Staff seemed nice, but the place is a dump.

Stayed March 2014, traveled on business
Helpful?
1 Thank World Traveler C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8roseville7, Manager at Norwwod Inn & Suites Roseville, responded to this review, May 6, 2014
Dear World Traveler C,
We are sorry to hear that you did not enjoy your stay at the hotel. Thank you for taking the time to let us know about the problems encountered, as we rely on our guests feedback to make improvements. We hope that you would consider giving the hotel another chance.
If you would like to speak with me personally so I may try to make amends you may call 651-636-8888 or email me at managersuper8@gmail.com.

Thank you

Khan
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Paducah, Kentucky
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 26, 2014

first the postive then the negative. This hotel is in a great location close to a mall and several restraunts in walking distance, and the staff is excellent, however the hotel is dirty and in disrepair The ac did not work, the unit blew hot air even if it was off.
had to unplug it. they did offer to give me a new room but it was going to be a cool night and did not want to go thru the process, chairs dirty, window peeling of paint, holes in screen ,window dirty ,chairs looked old and dirty, no washcloths in bathroom, or bath towels had to use hand towels for everything, light above desk did not work nor did the light above the sink in bathroom. With the location of this place, it could do very well if all was fixed and updated. I would recomend ths hotel for the show that saves hotels. My job requires me to stay in severla hotels within a year and this is the 1st review i have ever wrote.

Room Tip: skip this hotel
See more room tips
  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wombat12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8roseville7, Manager at Norwwod Inn & Suites Roseville, responded to this review, May 6, 2014
Dear wombat12345,
We are so sorry to hear about your bad experience at the hotel. We have a handy-person that cleans the grounds daily, as well as fixes items as needed. Did you ask the front desk to change rooms? I have personally shown this review to all housekeepers and staff. Our employees work very hard to ensure a positive guest experience and we apologize for the inconveniences.
If you would like to speak with me personally so I may try to make amends you may call 651-636-8888 or email me at managersuper8@gmail.com.

Thank you

Khan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed April 11, 2014

Their was a mix up about my reservations but they fixed it as soon as i asked, ms Becki was truly helpful with everything. All the reviews about this place are not true at all. I would stay here again.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank angiect92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
super8roseville7, Manager at Norwwod Inn & Suites Roseville, responded to this review, April 14, 2014
Dear angiect92,

Thank you so much for taking the time to complete a review of our hotel. More so I am happy that the staff exceeded your expectations. I am fortunate to work with such a great team of caring people!

Khan
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Norwwod Inn & Suites Roseville

Property: Norwwod Inn & Suites Roseville
Address: 2401 Prior Ave N, I-35 at Highway 36, Fairview Avenue Exit, Roseville, MN 55113-2714 (Formerly Red Roof Inn Minneapolis - Roseville)
Location: United States > Minnesota > Roseville
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 11 Hotels in Roseville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Norwwod Inn & Suites Roseville 2.5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Super 8 Roseville / St Paul Hotel Roseville

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