I reserved a room a month ago with 2 queen beds in a block for a dance competition. First of all I understand check-in is at 3:00, and was denied early check-in at 2:30. As my schedule didn't allow me to check-in at 3:00, I left my name and said I would be back later. Upon returning at 9:00pm, I was told the hotel was overbooked, and I either had to take a king room with two girls and myself or choose a different hotel, but they were all booked too. We are premier rewards members and were not given any discount or extra points for our troubles. The king room was not a suite, very small, and had hair in the shower when we arrived. With luggage needed for the dancers, a small roll away, and chair in the room, walking space was limited. Our carbon monoxide detector went off at 1:00am as well. Not a good experience at all, although the breakfast staff was very nice!
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- Also Known As:
- Sleep Inn And Suites
- Sleep Hotel Rogers