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“TV options not good for young people, staff accommodating”

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Econo Lodge - Mayo Clinic Area
Ranked #16 of 52 Hotels in Rochester
Certificate of Excellence
Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“TV options not good for young people, staff accommodating”
Reviewed October 29, 2013

I was disappointed when I brought my group of teenagers to stay during a conference and there was a X-rated channel in the cable package. When we asked the desk if that channel could be disabled the staff was sympathetic, but only had one option, unhooking all channels. We took him up on that offer.

I will not be staying in this hotel again if I can find another option that offers TV without a Pornographic channel. For either business or personal trips.

The lack of pool was a bummer too, but I can't blame you for that one!

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Hilary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael J, Owner at Econo Lodge - Mayo Clinic Area, responded to this review, November 29, 2013
Hillary, thank you for your comments. We have worked on the issue of HBO programming. Our investigation into the subject we found that we are required by Choice Hotels to have a premium channel. Either HBO or Showtime, both have programming that we are not happy with and do not represent the values of our hotel. We have not found a solution to this issue other than the one we offered the evening you stayed with us. We were glad we found a solution, however inconvenient it was. Thank you, Mike Jacobson Owner/GM
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193 reviews from our community

Traveler rating
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    56
    4
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    0
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Any
English first
Chadron, Nebraska
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 25, 2013

This is the second time I have stayed here. This place is perfect for adults who need a clean quiet place. I had surgery at the mayo clinic and we stayed there for 6 days. The staff are very friendly and I am really impressed with how clean they keep the place. The first time I stayed here it was the same. I hope I don't have to go back to mayo but if I did this is where I will stay.

Room Tip: There isn't a swimming pool which is fine with me. They have just recently put in a new exercis...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Kaisertire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael J, Owner at Econo Lodge - Mayo Clinic Area, responded to this review, October 28, 2013
Thank you for taking the time to review our hotel on Trip Advisor. We really appreciate feedback from our guests in order to provide excellent service and a great stay. I will be sure to pass along your positive comments to our staff! We look forward to seeing you the next time you're in town.

Thanks again,
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Guymon, Oklahoma
2 reviews
Reviewed October 21, 2013

Staff was helpful and friendly. Our rooms were spotless, nice size flat screen tvs, breakfast was nice, juices and cereals and waffles. Everyone here made a very difficult visit to Mayo much easier. If we have to come back we will definitely not give a second thought as to where we'll stay. This is it!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 76bowtie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael J, Owner at Econo Lodge - Mayo Clinic Area, responded to this review, October 28, 2013
Thank you for the positive review! I am very pleased to hear that you had a great stay at our hotel. Feedback from our guests is very important to us and helps with our continuing efforts to provide excellent service and a great stay. We look forward to seeing you next time you are in town.
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Minneapolis, Minnesota
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed October 1, 2013 via mobile

No wonder this hotel won the Hotel of the Year for Econo Lodges in 2012!!! Great clean rooms, great staff, great breakfast, great location! Enough said! Whether you go for business, leisure, or to the Mayo Clinic, I would highly recommend!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Randy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael J, Owner at Econo Lodge - Mayo Clinic Area, responded to this review, October 8, 2013
Randy,

We would like to thank you for taking the time to review our hotel on TripAdvisor. We are very pleased to hear that you had a "Wonderful!" stay, and find us to be worthy of our awards! Feedback from our guests is very important to us and helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future!
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Vernon Hills, IL
Level Contributor
106 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 12, 2013 via mobile

If you're looking for a place to stay on a limited budget, this place is for you. Clean rooms, free breakfast (waffles, donuts, hard boiled eggs and cereal) and friendly staff. No pool or workout facility but close to everything.

  • Stayed August 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael J, Owner at Econo Lodge - Mayo Clinic Area, responded to this review, September 10, 2013
Mike, thank you for your response. I would like to you and readers know that fitness room is near completion and hope to have it up and running by the end of October 2013.
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White Bear Lake, Minnesota
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 5, 2013

We needed a place to spend a Friday night in Rochester and could only fined one motel with good reviews in our price range. They are in the middle of some major renovations that sound like nice upgrades to an otherwise old building. Our room was on the first floor and proved very easy to get in and out of. When we checked in we were greeted by a very pleasant young made that was equally helpful (something I can say for all the staff members we encountered). When it came to our room it was clean, well supplied, but small and dark. The bed was advertised as a queen, but appeared to be something smaller. Some earlier reviews indicated that the pillows were less than good, though I found ours to be just fine (this really an individual taste). Someone on the housekeeping staff provided us with a fun towel and wash cloth elephant in the bathroom which was a little bit of a treat. When it can to breakfast we were very displeased. First the reviews of breakfast had all been very positive about its quality. Well we did not think it was at all! Considering we were in the home of the Mayo Clinic (a place you go to regain your health) this was not what we would call healthy food - doughnuts, white bread, waffles with lots of syrup and butter. We typically look for hot cereals with fruits and other things to make the bland exciting. We were totally out of luck and disappointed. Bottom line, the Econo Lodge did meet our basic needs and was affordable. If we stay here again, we will know what we a getting and that would make it a little nicer.

  • Stayed August 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael J, Owner at Econo Lodge - Mayo Clinic Area, responded to this review, November 29, 2013
Jeff, thank you for your response. We use them to improve our service. I would like to answer some the the issues you brought up. When looking up your stay I found that you were in one of our smaller economical rooms. They are 30% smaller than our regular rooms. They all have Queen size beds. Since we have now completed our new addition with the new elevator, fitness room, and Business center, We will focus on the breakfast room room and food choices. As you suggest, we will be adding some healthier choices sometime in 2014. Thank you, Mike Jacobson Owner/GM
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Onawa, Ia
Level Contributor
94 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed July 11, 2013

I had an appointment at Mayo Clinic and we spent three days there. The room we had was to the back of the hotel and was so nice and quiet. It was very clean and queen size beds very comfortable. The bathroom vanity was very small but we made due. They were in the process of putting in an elevator so construction was going on but that didn't bother us at all. The help at the desk went out of their way to make us comfortable. Very nice breakfast bar and always had plenty of food available. I just can't say enough nice things about this motel. So reasonably priced for all you get. I would certainly stay there again.

Room Tip: Ask for a room to the back of the Hotel as they are away from the highway traffic.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marge22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael J, Owner at Econo Lodge - Mayo Clinic Area, responded to this review, November 29, 2013
MsJH, thank you for your nice comments. We appreciate them very much. I am glad to be able to tell you that the construction on the new addition is over. It was a long process that went longer than we anticipated. Thank you, Mike Jacobson GM/Owner
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Additional Information about Econo Lodge - Mayo Clinic Area

Property: Econo Lodge - Mayo Clinic Area
Address: 1850 S Broadway, Rochester, MN 55904-7929
Phone Number:
Location: United States > Minnesota > Rochester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access
Hotel Style:
#5 Best Value Hotel in Rochester
#7 Family Hotel in Rochester
#7 Romantic Hotel in Rochester
#11 Business Hotel in Rochester
Price Range (Based on Average Rates): $
Hotel Class:2 star — Econo Lodge - Mayo Clinic Area 2*
Number of rooms: 62
Official Description (provided by the hotel):
The eight consecutive year Platinum Award Winning hotel by Choice Hotels International is family owned and operated. At the Lodge, we believe in going above and beyond the standard which is why we offer a Deluxe Hot Breakfast that includes Biscuits and Gravy, Eggs, Canadian Turkey-Bacon, fresh fruit, yogurt, Belgian waffles, hot and cold cereals, and so much more. The Lodge provides door-to-door service with a complimentary shuttle to the Mayo Clinic and St. Mary's Hospital during normal clinic hours. We understand our guests desire in-room conveniences which is why we have equipped each room with a microwave, refrigerator, coffeemaker, and hair dryer. Be sure to take advantage of our many on-site amenities including our 24-hour Fitness Room, Business Center, and free Wi-Fi. Dining out is easy with several nearby restaurants - many of which offer discounts to Econo Lodge guests. Whether you are coming to Rochester to visit the world renowned Mayo Clinic, for a local sporting event, or a family reunion, the Lodge will provide you with outstanding accommodations in a central Rochester location! ... more   less 
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Also Known As:
Econo Lodge Rochester
Rochester Econo Lodge
Econolodge Hotel Rochester

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