The star ratings for this hotel in my opinion are completely misleading.Noramlly,I'm not a whinner and hate to complain.This is right accross from St Mary's hospital so I thought it would be convenient for me.
The rooms are small,the bathrooms are outdated and don't look that clean.TVs are ancient and had poor reception.Beds are not very comfortable.AC is very loud and also outdated.For $135 a nite this was way below the standard to expect.I was not a family member but an actual patient that had surgery.So I wanted to stay post op at this hotel in case of problems as I live 100 miles away.
In the middle of the night my wife had to take me to the ER for a complication .When we went back to the hotel 4 hours later there were no more parking spots left even though we had a specific parking pass for the hotel.
The desk personnel(who are way overworked) tried to help us and I give them an "A: for their effort.
Halls are very narrow.With many small children running unsupurvised in the halls I was concerned I would sustain an injury to my post op site!
- Official Description (provided by the hotel):
- Each spacious studio suite features separate sleeping, eating and working areas. Amenities include Complimentary High-Speed Internet access, a pull-out sofa bed, pantry area with mini-refrigerator, microwave, in-room coffee, a large desk and 2-line telephones. We'll get you started each day with a complimentary breakfast buffet. Free local calls, business center, free parking and free Mayo Clinic and airport shuttles. Located across from St. Marys Hospital. ... more less
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- Also Known As:
- Springhill Suites Mayo Clinic Area/St. Mary`s Hotel Rochester
- Springhill Suites Rochester
- Rochester Springhill Suites