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“Best place to stay for Mayo Clinic”

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DoubleTree by Hilton Rochester / Mayo Clinic Area
Ranked #5 of 52 Hotels in Rochester
Certificate of Excellence
Claremont, CA, United States
1 review
“Best place to stay for Mayo Clinic”
Reviewed January 9, 2014

Exceptional staff, rooms well appointed, easy access to Clinic, superb restaurant, free wireless, nice gym, pool. We were there a full month, much longer than anticipated, and felt very much at home. Executive Lounge access recommended--makes a big difference, particularly if there for a while.

  • Stayed January 2014, traveled on business
    • Value
    • Location
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Norman H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review, January 10, 2014
Dear Norman H: Thank you for taking the time to post your comments about your month long stay with us. I am glad to hear that you got to experience the Executive Lounge while you were here. Should you need to return again to Rochester, we hope that you will again choose the DoubleTree by Hilton.
Deb Knox
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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912 reviews from our community

Traveler rating
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    63
    13
    12
See reviews for
231
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
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English first
Milwaukee, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 8, 2014

Accomodations and staff were outstanding including car service as needed. Friendly and helpful for all our needs while our daughter had surgery at Mayo. Rooms were clean and comfortable and well furnished. Will always stay there when going to Rochester!!! A++ all the way around.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank William T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review, January 10, 2014
Dear William T: Thank you very much for staying with us during your daughter's time at the Mayo Clinic. We are very glad to hear that you enjoyed your time with us and that you will continue to stay with us in the future. We look forward to your return.
Deb Knox
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orland Park, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 7, 2014

Very nice décor in the lobby and rooms. Great location with many restaurants/bars/shops within walking distance. Access to skyways in hotel so even in winter it's a nice walk around the downtown area. The only issue we had here was with there only being 2 elevators and no stairways. When the hotel is busy (which it was) there can be long-ish waits for the elevator.

  • Stayed January 2014, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Eric W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review, January 8, 2014
Dear Eric W: Thank you very much for staying with us. We appreciate you choosing the DoubleTree in Rochester. We hope that you will consider us again should you return to Rochester, MN.
Deb Knox
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
albert lea, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 6, 2014

We had our daughters wedding here and they screwed up the meal wrong cheese on all salads, gave the bride a bloody rare steak, took cake back to cut never brought back out for people to eat, and employees ate left over cupcakes that were to be taken home next day, and had to remind them to bring out candy buffet. Room key cards didn't work in door had too get new ones 6 times in less than 24 hours.

  • Stayed January 2014, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
4 Thank Gary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review, January 8, 2014
Dear Gary C: Thank you for having your daughter's wedding with us. Yes, we are aware of the concerns that you have mentioned in your post and these have been discussed within our management team. We apologize for some of the items. We did review each concern individually with all of our management team to confirm accuracy of the statements. Again, we apologize that your event was not satisfactory. Thank you again for having this event with us.
Deb Knox
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rochester, United States
1 review
Reviewed January 6, 2014

My stay at the Double Tree was excellent in Rochster, MN. The room was nice and very clean. The restaurant was outstanding where I enjoyed dinner and breakfast. Parking was easy. I would stay there again.

  • Stayed January 2014, traveled solo
    • Value
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Marcia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review, January 8, 2014
Dear Marcia B: Thank you very much for staying with us and for taking time to post your great comments. We appreciate you choosing the DoubleTree for your stay and look forward to your return.
Deb Knox
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Duluth, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 3, 2014

We had all our needs taken care of. I would have liked fresh Half n half. It curdled. Also 2 glasses in the bathroom and a few more coffee/ tea cups available. We like the location for us as we go to our cancer follow-up appointments. Everyone was helpful and considerate regarding our requests.

  • Stayed December 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Therese C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review, January 6, 2014
Dear Therese C: Thank you again for posting your comments and for staying with us again during your time in Rochester. I would really like to let you know that for the items that you mentioned you would like in your guestroom in the future, please just call either the front desk or housekeeping from your guestroom phone and we will gladly bring those items to your room for you. We want to make sure that you have everything you need during your time with us. Thank you again for staying with us again and we look forward to your return.
Deb Knox
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pleasant Hill, United States
1 review
Reviewed January 2, 2014

The hotel was very clean and comfortable. The staff was very accomodating and polite. The pool, hot-tub and sauna were all clean and relaxing. We would definately stay at this Hilton Double Tree again.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jean S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review, January 6, 2014
Dear Jean S: Thank you so much for staying with us and for posting your comments about your stay. We are glad to hear that you will stay with us again when you return to Rochester. Thank you again!
Deb Knox
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Rochester / Mayo Clinic Area

Property: DoubleTree by Hilton Rochester / Mayo Clinic Area
Address: 150 South Broadway, Rochester, MN 55904
Phone Number:
Location: United States > Minnesota > Rochester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Rochester
#2 Romantic Hotel in Rochester
#3 Family Hotel in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Rochester / Mayo Clinic Area 3.5*
Number of rooms: 212
Official Description (provided by the hotel):
The newly renovated Doubletree Rochester/Downtown hotel has a great downtown location just two blocks from the Mayo Clinic campus and Methodist Hospital. Our upscale, full service hotel connects to the Mayo, Gonda, and Plummer buildings via Rochester's climate-controlled Skyway and Pedestrian Subway system. Shuttle and Town car service to the Mayo Campus are also available. The Doubletree is near the Mayo Civic Center and University of Minnesota campus. ... more   less 
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Also Known As:
Doubletree By Hilton Rochester / Mayo Clinic Area Hotel Rochester
Radisson Rochester
Rochester Radisson

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