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DoubleTree by Hilton Rochester / Mayo Clinic Area
Ranked #4 of 52 Hotels in Rochester
Certificate of Excellence
Lewisburg, Ohio
2 reviews
“Hotel Review”
Reviewed July 12, 2013

Very nice quiet hotel. The check in process could have been better as our rooms were not ready and we had to wait for a long time which almost made us late for the wedding we were attending. The staff seemed like they were a bit confused with guest checking in and out. The rooms were very comfortable and clean.

  • Stayed July 2013, traveled with family
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kelly K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebKnox, Director of Sales at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review, July 16, 2013
Dear Guest: Thank you for posting your comments. I am sorry that we didn't make the check in process as smooth as we possibly could for you. If you would like to send me further comments, please email me at deb.knox@hilton.com so that I may pass them along to the Front Desk Manager. We hope that you enjoyed your time at the wedding and if you should return to Rochester again, if you would consider staying at the DoubleTree by Hilton.
Deb Knox
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952 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Edgar, Nebraska
Level 5 Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed July 11, 2013

My wife and I recently stayed at the hotel on the Executive (11th) Floor. The room was spotless, bedding fresh, and TV and Internet functionality flawless. We took advantage of the breakfast as well as happy hour and evening cookies in the Executive Lounge area. Wait staff was attentive and food was excellent.

The ability to take the Subway to the Clinic was very handy as it was raining during our stay.

As others have mentioned, there was quite a bit of traffic noise, even 11 floors up. That was somewhat of a surprise. We will return.

  • Stayed July 2013, traveled with family
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Helpful?
Thank Todd_Wilson_NE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebKnox, Director of Sales at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review, July 16, 2013
Dear Todd_Wilson_NE: Thank you very much for staying with us and taking the time to post your comments about your visit. We are glad to hear that you enjoyed your stay on the 11th floor and we look forward to your return stay with us. Thank you again.
Deb Knox
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, United States
1 review
Reviewed July 4, 2013

Perfect stay with exception to shower amenities. Traffic noise excessive. Cleanliness of furniture in lobby sub-standard. Rooms beautiful, clean, and very nicely appointed. Food was excellent and were cocktails.

  • Stayed June 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Salvador M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebKnox, Director of Sales at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review, July 8, 2013
Dear Salvador M: Thank you very much for your post and thank you for staying with us. We are in the process of replacing some of the lobby furniture. This should be done by the end of the year. If you are staying with us again, please request a guestroom on the East side of the building, that may help with the traffic noise. If you could email me at deb.knox@hilton.com reguarding the shower amenities, I would like to know more about this. Again, thank you for your comments, we appreciate it.
Deb Knox
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Level 5 Contributor
92 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed July 2, 2013

Very comfortable with helpful staff and a fabulous restaurant right downstairs. Easy access to Mayo Clinic, restaurants and shops. The parking deck is a bit of a hike, but otherwise, I have not a single complaint.

  • Stayed April 2013, traveled on business
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Helpful?
Thank Laurie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebKnox, Director of Sales at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review, July 9, 2013
Dear Laurie K: Thank you very much for your post about your stay. I am very glad to hear that you enjoyed your time with us. If there is anything else that we can do to make your stay even better the next time you visit Rochester, please just let me know by sending me an email at deb.knox@hilton.com
Deb Knox
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chinook, United States
1 review
Reviewed July 2, 2013

My Fiance and I stayed at this hotel while in town for a friends wedding and we were not dissapointed. The hotel was very comfortable and the staff was great. Everyone from the front desk clerks, to the Vallet to the staff in the restaruant were extremely nice and helpfull. The hotel is located right downtown making it perfect if there for Mayo, or just to explore the town. Which has a pretty cool little festival once a week with a ton of vendors, and a couple of stages for bands. Speaking of restaruants make sure to try a few meals out in PESCARA which is located in the hotel. The food is amazing! Overall great stay and had a ton of fu

  • Stayed June 2013, traveled as a couple
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Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jayson H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebKnox, Director of Sales at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review, July 9, 2013
Dear Jayson H: Thank you very much for posting your comments about your stay at the DoubleTree by Hilton for the wedding. I am so glad that you enjoyed your time with us. We look forward to hosting you again.
Deb Knox
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lutz, Florida
Level 5 Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed June 30, 2013

Stayed here for business- it was a gorgeous, modern, great hotel. Not what I was expecting for Rochester, Minnesota! Lobby was very pretty, and the room was spacious and comfortable. Starbucks was easily accessible. I would highly recommend. The restaurant was very good, too.

  • Stayed August 2012, traveled on business
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Helpful?
Thank Blue7870
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebKnox, Director of Sales at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review, July 1, 2013
Dear Blue7870: Thank you for your great comments! I am glad that you got to experience our hotel and that you found it a great place to stay in Rochester. We hope that we will be your hotel of choice if you should need to return to Rochester again for business. Thank you!
Deb Knox
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed June 27, 2013

Very beautiful hotel with great customer service. The warm cookie was a nice surprise at check in and they even gave us more later when we asked. Not really the best set up for kids but the staff was very cordial. Checking in was the fastest I've ever seen because they were ready for us. We were there with our son's baseball team for a tournament.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebKnox, Director of Sales at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review, July 1, 2013
Dear Guest: Thank you very much for taking the time to post your comments about our hotel. I am glad that you enjoyed your stay with us while here for the baseball tournament. I am also glad that you enjoyed our famous DoubleTree cookies. Thank you again for staying with us!
Deb Knox
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Rochester / Mayo Clinic Area

Property: DoubleTree by Hilton Rochester / Mayo Clinic Area
Address: 150 S Broadway, Rochester, MN 55904-6507
Phone Number:
Location: United States > Minnesota > Rochester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Rochester
#2 Romantic Hotel in Rochester
#3 Family Hotel in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Rochester / Mayo Clinic Area 3.5*
Number of rooms: 212
Official Description (provided by the hotel):
The newly renovated Doubletree Rochester/Downtown hotel has a great downtown location just two blocks from the Mayo Clinic campus and Methodist Hospital. Our upscale, full service hotel connects to the Mayo, Gonda, and Plummer buildings via Rochester's climate-controlled Skyway and Pedestrian Subway system. Shuttle and Town car service to the Mayo Campus are also available. The Doubletree is near the Mayo Civic Center and University of Minnesota campus. ... more   less 
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Also Known As:
Doubletree By Hilton Rochester / Mayo Clinic Area Hotel Rochester
Radisson Rochester
Rochester Radisson

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