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“Across the street from St. Mary's”

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Courtyard Rochester Mayo Clinic Area/Saint Marys
Ranked #13 of 52 Hotels in Rochester
Certificate of Excellence
Minneapolis, Minnesota
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Across the street from St. Mary's”
Reviewed September 24, 2011

This hotel is perfect for six a.m. check-in at St. Mary's Hospital. The parking ramp for the hotel connects by skyway to the hotel. There was a flat rate for parking and a nonspecific direction of "don't stay too long" when I asked when the car needed to be out of the ramp the next day. There have no adjoining rooms, so I selected a two-room suite due to traveling with a family member who needed some assistance. I was a little surprised when the desk staff asked in a clear voice if I preferred room 300 or 500: since I'm female, clerks are usually careful not to mention room numbers. In the suite, we had to make the sofabed, different than I have experienced in other hotels. It could have been cleaner and better lit, but it was fine for a short night. We did not use the internet or televisions. The room would have been well-furnished for a longer stay: wet bar, mini-refrigerator, microwave, desk, and good space. On check-out, the front desk had a telephone on the counter to summon staff who responded very promptly to my call.

  • Stayed September 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 0vernight0nTheRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawnmv, Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review, September 28, 2011
Thank you for taking the time to share your thoughts and feelings about the Courtyard Rochester. It is from this type of feedback that we can enhance our guest’s experiences. We appreciate your kind words and compliments and we will be sure to share those with our team! As well we appreciate knowing how we could do better for you and other guests in the future. We will be reviewing your survey with our staff to ensure that future guests have a positive experience.
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262 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Eau Claire, Wisconsin
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 8, 2011

I stayed for a couple of nights at this hotel, when I got there the front desk staff was nice and promptly gave me my room keys and also a ticket for a free item from the market in a pinch store. The room was cleaned, but as soon as turned on my laptop, I started to have problems with the hotel wireless. They used a vendor that has been reported to have many problems for users who need a VPN connection or high speed service. I almost left the hotel because internet is something that I need in my room. called the front desk and they had a network cable available, this helped a bit. They have lcd screens in the room, no dvd players. Buffet Breakfast is not included but available for around $10 and there is a $4 parking, which was not too bad. The hotel is close to locals bars and restaurants downtown.

  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank nicamlopez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawnmv, Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review, September 9, 2011
Thank you for the positive comments and your concern regarding our wireless internet. We understand that having access to the internet is important to most of our guest and we are constantly looking for ways to improve our guests experiences. We hope to have you as a guest again.
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Phillipsburg, New Jersey
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 4, 2011

I had to come to town for a funeral and needed a nice place to stay, the Courtyard had a great location and was perfect for getting a quiet nights sleep. There are a few nice places to eat in walking distance so I did not need a vehicle to get around. Thanks so much to the Courtyard Marriott for making my last minute trip easier!

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Hotelhoney85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawnmv, Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review, September 9, 2011
Thank you for the positive feedback regarding our hotel and location. We hope to welcome you back soon!
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Plymouth, Minnesota
Level 4 Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 25, 2011

This property is across the street from St. Mary's hospital. It is a modern hotel in an area that makes you feel like you are walking down the street in the 1940's. The rooms are very roomy and we had three rooms for families. The onsite restaurant and bar are very convenient and there are many places to eat in the immediate area. There is are also a few places to get a cup of coffee just down the street. If you are a runner, there are great roads to run both east and west. In just a few miles, you are in the country enjoying the signts and sounds of farming life. The staff was very helpful and provided anything we asked for. The fitness center is small with limited equipment.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Greg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawnmv, Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review, August 27, 2011
Thank you for the compliments regarding our hotel, restaurant and community. The staff takes pride in our property and Rochester.
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Iowa
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 18, 2011

We stayed here for four nights while our dad was at St. Mary's Hospital. We wanted a quiet, clean, comfortable hotel room with nice beds and lots of pillows. It is one of the nicest rooms we've ever stayed in and was a wonderful place to come to during a difficult time. It was very quiet, and the staff was friendly and accommodating. An added bonus was the restaurant which had excellent food and service. Our room was spacious, and the bathroom sparkled. Thank you to the Courtyard Rochester Mayo Clinic Area/Saint Marys.

Room Tip: We enjoyed our room being at the end of the hall, and it had a balcony which was nice.
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  • Stayed August 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank tchnrun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawnmv, Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review, August 27, 2011
We are glad that you found comfort and convenience during your stay at the Courtyard by Marriott during such a difficult time .
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USA
Level 6 Contributor
106 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed August 13, 2011

We stayed there on 3 nights. The main strength of this hotel that it is just opposite St. Mary's Hospital. We saw the St. Mary's staff help a patient who was just discharged from the hospital put his suitcase and belongings on a wheelchair. He then wheeled the wheelchair across the street and checked into the Marriott Courtyard! The wheelchairs are, apparently, regularly picked up at the hotel and returned to the hospital.

The hotel itself is clean and comfortable. We did not see any bellhops to help with luggage etc. When we asked for help, they told us that we could drive our car up to the second floor of the hotel garage and unload our luggage near the elevator, and use the elevator to take the luggage up to the room. This worked out very well. There is a restaurant on the main floor. We had a quick lunch there and found the food to be quite adequate. Breakfast is not included in the tariff but you can get a good breakfast at the restaurant for $8-10. There is an exercise area - small but adequate. For Mayo Clinic patients, there is regular shuttle service from the hotel to the clinic (or they can walk across the street to St. Mary's and take the patient shuttle from there).

One small problem we encountered was that they were unable to email the folio to us (this is routine in other Marriott Courtyard hotels). They were very apologetic about this issue and promised to email the folios when the manager returned from his vacation. We did not find this to be a big deal as they gave us printouts of the folio. Would definitely stay at this hotel if we have further business at St. Mary's Hospital.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank walhala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawnmv, Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review, August 15, 2011
Thank you for the positive comments about the Courtyard by Marriott. We are always striving to make each individuals stay as comfortable as possible no matter what reason they are here for. We look forward to welcoming you back in the future!
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Minnesota
Level 4 Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed August 10, 2011

My brother got married in Rochester and used this hotel for out of town guests.

Check in was simple and quick. The rooms were clean and the bed was incredibly comfortable. The bar inside the hotel usually closes at 11pm but the female bartender kept it open for a couple of hours. After the wedding reception we were able to use a conference room for the after party. The room rates were very reasonable. If it wasn't for the below I would have rated this experience a 5.

WARNING: There is a male with glasses and brown hair who served us breakfast in the morning. He seemed a little awkward telling my brother and I that he had lost 40 pounds in 30 days or something like that. This same male worked the bar prior to the wedding in the hotel. This employee showed up at the reception uninvited late in the night with a video camera. He scared female wedding guests by saying, "He knew how to get into rooms." Many of us didn't find this out until later the following day after leaving. The hotel was notified of this male. I don't know how or if this situation was addressed.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank bluelineMinnesota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dawnmv, Manager at Courtyard Rochester Mayo Clinic Area/Saint Marys, responded to this review, August 15, 2011
Thank you very much for the compliments regarding our hotel. We are incredibly disappointed that a former member of our staff impacted your experience at our hotel. Please be assured that this type of behavior is unacceptable and not to our usual standard. We are so sorry that this affected your stay.
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Additional Information about Courtyard Rochester Mayo Clinic Area/Saint Marys

Property: Courtyard Rochester Mayo Clinic Area/Saint Marys
Address: 161 13th Ave SW, Rochester, MN 55902-0349
Phone Number:
Location: United States > Minnesota > Rochester
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Rochester
#6 Family Hotel in Rochester
#7 Business Hotel in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Rochester Mayo Clinic Area/Saint Marys 3*
Number of rooms: 117
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Also Known As:
Courtyard Rochester Mayo Clinic Area/Saint Marys Hotel Rochester
Rochester Courtyard
Rochester Marriott

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