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“Good overall, with a few glitches”

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Aspen Suites Rochester
Ranked #10 of 52 Hotels in Rochester
Certificate of Excellence
Europe
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Good overall, with a few glitches”
Reviewed March 27, 2013

We had a One Bedroom Suite (Two Double Beds + Kitchen), and paid $129 for it (total) on Priceline. Value for money was pretty good, especially with free parking, internet, breakfast etc. Room was clean and quiet, and beds were comfortable. Especially liked the kitchen and the seating area with a TV + DVD player. And they even had a pack of popcorn in the room ready for your movie night (in case you wanted to get a little extra salt and fat in your system that is...)

There would be a couple of (minor) things to improve though... first of all, we didn't really appreciate receiving a call first after 8am and then again at 10am, only to remind us that the check-out time is at noon... it was totally unnecessary and annoying - we really would have remembered that very well without any of these calls as we were only staying for one night anyway!! So there went the much needed chance to sleep in, unfortunately...

Also, what comes to breakfast, coffee there was good and so was the cereal selection (my husband appreciated the bran cereal and fruit a lot)! However, I myself would have wanted to have a more "good-for-you" breakfast too but the selection was limited for me as I can't have dairy and therefore couldn't have the cereal or youghurt. I would suggest maybe replacing some of the donuts / muffins / waffles with some healthier alternatives (multi-grain, reduced-fat) - many of us guests are patients at the surrounding clinics/hospitals after all, so good nutrition wouldn't hurt the healing process as we all know, right...?! I would also have liked to see real plates and silverware instead of the styrofoam disposable cups and plates - especially in a hotel that concerns themselves with ecological aspects of other things like the laundry process and all (changing of towels only if needed etc. - which is a good idea of course!).

Finally, what comes to the cancellation policy of the hotel, it seems to be of "average" level in Rochester. They need to be notified at least 3 days in advance unlike some other places like the Hampton and Kahler Inns with more flexible cancellation policies.

Room Tip: One Bedroom Suite (Two Double Beds + Kitchen) is possibly better value for money than the standard r...
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelfunsies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AspenManagement, General Manager at Aspen Suites Rochester, responded to this review, March 29, 2013
Dear Travelfunsies,

Thank you for your feedback. I’m so glad you found your room to be clean and comfortable, and that you enjoyed the convenience of your in-room DVD player and popcorn. I’m so sorry you received an early morning call – it is our policy to never call guests before 11:00 am, and any call you received was a serious error on our part – please accept my sincere apology for this mistake. We will also be sure to investigate providing a wider range of healthy options during our breakfast buffet. You mentioned us having a 3-day cancellation policy, which isn’t actually our policy. Our cancellation policy is that guests must cancel their reservation by 3:00pm one day before their arrival date. Any other policy you have seen may be Priceline-specific. I appreciate your feedback as this is our best resource for improving the quality and service we offer to our guests. Thank you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
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English first
Gridley, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 21, 2013

My husband and I had to go to Mayo for a procedure and we chose the Aspen Suites for it's convenient location across from St. Mary's hospital. When we arrived we were so impressed by the cozy ambiance of the lobby and the friendliness of the staff. Our room was immaculate and had everything we needed for our stay - including a small kitchen. We were also given a special Medical Room rate because of my husband's procedure. Each day I was able to eat the wonderful breakfast and then just walk across the street to the hospital.

  • Stayed March 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colton SD
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 21, 2013

Our daughter-in-law was having surgery across the road at St. Marys, and it was a beautiful place to be able to go and rest and unwind. The help was very friendly as well. The suites were spacious and very clean. The breakfast was awesome. Couldn't find a bad thing to say about this place and would recommend it to anyone!!
Thank you Aspen Suites, Rochester MN!!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Bev V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 20, 2013 via mobile

We have been here 5 nights so far and have 5 to go . They staff is so wonderful, pleasant and always smiling and eager to help . They ask us about the temperature of the hot tub and are always making sure we have what we need. The heated parking garage is a wonderful perk especially for me being intolerant to cold. The kids love the ge room and drinking hot cocoa by the fire place. We will have to be coming back to Minnesota while I am under care Mayo Clinic and we definitely will be sticking w Aspen Suites :-)

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aimerz04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 14, 2013

Very friendly staff, free WiFi, free laundry, very clean, large accommodations. They have studio, 1 & 2 bedroom suites. There are 2 restaurants only a few doors away that will also deliver. There are free shuttles to the Mayo Clinic and a free shuttle to Walmart.

There is a large room that has a hot tube, some exercise equipment, and some video games on the 1st floor. They also have use of a few wheel chairs.

Free breakfast plus coffee & tea in comfortable lobby 24 hours a day.

Room Tip: Studio rooms different sizes. A 1 bedroom suite is a better choice.
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank mrsh1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Decatur, Illinois
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 12, 2013

If you have to be at St Mary's Hospital of the Mayo Clinic, there could not be a better choice for a hotel. Right across the street from the hospital entrance, comfortable nicely decorated rooms, very friendly accommodating staff, heated garage. When there is the stress of a loved one in the hospital taking away the stress of where to stay is terrific. Highly recommend this to anyone. By the way, the Canadian Honker restaurant right next door is great too. Really good food and friendly folks.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LAN2404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hopkinsville, Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 24, 2013

My family recently stayed at Aspen Suites while my Father was being seen at Mayo Clinic. Aspen Suites was recommended to us by another family in our hometown and we were more than pleased with everything - the entire staff made us feel so welcomed and at ease under circumstances that had us all a bit uptight and nervous. The room was very clean, the complimentary breakfast was delicious, the staff was extremely helpful, the laundry services came in very handy, the evening snacks were perfect, and the shuttle service was amazing. Thank you Aspen Suites for putting us at ease while visiting Rochester. I would highly recommend Aspen Suites for anyone travelling to Rochester.

Room Tip: 1-bedroom suite was perfect for a small family.
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Holly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aspen Suites Rochester

Property: Aspen Suites Rochester
Address: 1211 2nd St SW, Rochester, MN 55902-1941 (Formerly Staybridge Suites Rochester)
Phone Number:
Location: United States > Minnesota > Rochester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Rochester
#5 Family Hotel in Rochester
#14 Romantic Hotel in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aspen Suites Rochester 3*
Number of rooms: 82
Official Description (provided by the hotel):
Welcome to the Aspen Suites in Rochester, MN! Located just off of Highway 52 and less than 10 miles from the Rochester International Airport. Whether you are in town on leisure or business travel, we invite you to experience our award winning hotel which is conveniently located directly across the street from St. Marys Hospital and less than 1 mile from downtown and the Mayo Clinic. Local businesses include IBM, Schmidt Printing, Kemps, Benchmark, University of Minnesota Rochester, and Rochester Community and Technical College.The Aspen Suites is an all suite hotel designed to let travelers feel more comfortable! Guests may choose from our studio, one bedroom, and the two bedroom/two bathroom suites; all featuring fully-equipped kitchens complete with full size refrigerators, 2 burner stoves, microwave oven and utensils.Our spacious living areas offer comfortable furniture and televisions with a DVD player. All rooms come with free high-speed Internet (wired and wireless), two phone lines and personalized voice mail, ample closet space and storage areas, 24-hour business center with computer terminals, complimentary guest laundry, fitness center, and whirlpool spa. All guests will enjoy a free deluxe breakfast every morning and an evening Suite Social on Monday, Tuesday, Wednesday and Thursday evenings where we serve a light snack. ... more   less 
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Also Known As:
Staybridge Suites Rochester Hotel Rochester
Rochester Staybridge Suites

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