My boyfriend & I went there last night for the 1st time (Feb.8) and what little experience we had was horrible. If you like non-existent service, a long wait to be greeted followed by an even longer wait to receive a food menu, another long wait to get your drinks delivered, and for the waitress not to come back to your table at all--then this place is for you.
We arrived around 7 pm and it was busy, which was surprised me to see a sign that said "Please Seat Yourself". We grabbed a table and our waitress said she'd be with us in a minute. Several minutes went by before she came back to our table to take our drink order, no menus delivered to look at while we waited for our drinks. She came back with our drinks but waited again for several minutes before she brought us food menus.
Waiting for her to come back to take our food order was extremely long, a good 10 minutes. During this long wait, she (and another waitress) passed by our table several times and never stopped to see if we needed another drink or if we’d like to place our food order. About the 4th time she passed by our table, she said something like “I’ll be right back”. She never came back. We had been there almost 30-35 minutes and had one drink, which now were both empty and we still hadn’t placed a food order. We were both very irritated so we decided to leave. I walked over to our waitress who was at the bar and said we’d like to have our tab. She could tell I was not happy. In our waitress’s defense, she did pay for our 2 drinks and apologized.
What I couldn't figure out is why she just didn’t tell us that she was super busy or ask one of the other waitresses to take our food order and get it placed? After waiting 35 minutes and only having one drink, we didn’t want to sit there any longer because we didn’t know how long it would take for our food to come out, so we went somewhere else. If this is how they run this place, then they won’t last long.....