I give this hotel 4 stars, BUT because of their great service, I give them 5 stars. :)
Single Queen room, 1 night stay for 2 adults.
THE LOCATION: A little further out, but not a problem for Mayo Clinic guests because they provide a convenient and free shuttle to and from Mayo throughout the day.
THE ROOM: Slightly smaller, but very clean, smelled good and loved the day bed by the window. It was very comfortable to be in.
THE BED: Very comfortable. I didn't want to get up in the morning.
THE BATHROOM: Basic bathroom. Clean and had everything we needed.
THE SERVICE: GREAT SERVICE! Front desk was very helpful and friendly. On the shuttle to Mayo, we overheard someone sharing about their Microtel experience to another guest who stayed elsewhere and was not happy at all with their hotel.
This person came to the Mayo Clinic multiple times a year and always stayed at Microtel. They normally come alone and sometimes need procedures done at the hospital. Because they are alone, the hospital calls in to where the patient stays (Microtel) to have them call the patient every 3 hours to check on them. AND Microtel staff were more than happy to follow through with this request.
Hearing this really convinced the other people to book with Microtel. It also confirmed what we had experienced already too. It was good to hear that the staff there really cared about their guests.
So glad we booked with Microtel. I wish we had found them sooner before booking with other hotels in the area. We plan to stay here for all of our Mayo Clinic visits.
BONUS: They have a discounted price for Mayo Clinic visitors. I really really really appreciate that.
- Official Description (provided by the hotel):
- Free Shuttle Service to Mayo clinic, Saint Mary's and Methodist Hospitals. ... more less
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- Also Known As:
- Microtel Inn & Suites Rochester Hotel Rochester
- Microtel Inn And Suites Rochester
- Microtel Rochester
- Rochester Microtel