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“Overall it ended up with a positive ending” 4 of 5 stars
Review of Country Inn & Suites By Carlson, Rochester South

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Country Inn & Suites By Carlson, Rochester South
Ranked #13 of 56 Hotels in Rochester
Certificate of Excellence
South Dakota - Mt. Rushmore State
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Overall it ended up with a positive ending”
4 of 5 stars Reviewed November 6, 2012

We had made reservations and were arriving later in the evening. We could see their large sign and even the building... finding the road leading to the motel proved very challenging... I know it was over 20 minutes of driving around in circles. Upon finding the "yellow brick road" we were okay with the motel. It wasn't the outstanding accommndations that I expected but we were just going to be sleeping, having breakfast, and check out. The "staff" was pleasant, the room was clean, and where they finally came out with a "shiny star" was in their hot breakfast. It was nice to start out the day with a good breakfast. (I wish their were some more street signs and the "blue" kind of sign with the motel's name listed guiding us to the facility.

Room Tip: Arrive before dark and you can find the roads leading to the room.
See more room tips
  • Stayed November 2012, traveled on business
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Sturdyinsd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocsouth, General Manager at Country Inn & Suites By Carlson, Rochester South, responded to this review, November 18, 2012
Thank you for taking the time to let us know about your recent stay with us at the Country Inn & Suites Rochester South. I would like to apologize that our location is difficult to get into with the recent road contruction changes in our area. I am happy to hear that you enjoyed your stay and that our complimentary breakfast exceeded your expectations. I hope that you will consider staying with us again if your travels bring you back to our area.

Sincerely,
Michelle Steffl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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325 reviews from our community

Traveler rating
    165
    98
    37
    12
    13
See reviews for
126
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93
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
Waterloo, Iowa
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 25, 2012

I stay at many different brands of hotels throughout the year for my job. I stay at this hotel for personal use of Mayo Clinic. This hotel's staff & comfort is second to no other hotel. I have stayed here a couple times and will continue to do so. Staff is very friendly and accomodating. Staff is the best! Breakfast is hot with many choices. Rooms are clean and comfortable. Would highly recommend this hotel to anyone.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mro201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocsouth, Manager at Country Inn & Suites By Carlson, Rochester South, responded to this review, October 30, 2012
Thank you for you comments regarding your recent stay at the Country Inn and Suites Rochester South. I am so happy to hear that your enjoyed your stay and that the staff provided excellent customer service. We appreciate you choosing to stay with us on your business travels and we hope you consider staying with us next time you're in the area.

Sincerely,
Ryan Snipes
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Falls, South Dakota
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 7, 2012 via mobile

We stayed here on Club Carlson points. The location is not the best down a winding access road away from anything.The hotel is very clean. The breakfast was hot and had better choices than other Country Inns I have stayed in. No complaints.

  • Stayed October 2012
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank melorohrer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocsouth, General Manager at Country Inn & Suites By Carlson, Rochester South, responded to this review, October 9, 2012
Thank you for taking the time to let us know about your stay with us at the Country Inn & Suites Rochester South. I am so happy to hear you enjoyed your stay. I would like to apologize that our location is a little hard to get to. I greatly appreciate your feedback and hope you will consider staying with us again if your travels bring you back to our area,

Sincerely,

Michelle Steffl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glendale, Wisconsin
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 29, 2012

This was such a nice place to stay for an overnight trip on our way thru Rochester. It was conveniently located right next to the freeway (although a little confusing on how to get there by finding the other end of the access road) and had plenty of parking, even when we arrived at 10:30 at night. Best part was how great all the staff were -- friendly and very helpful. We even received a free upgrade to a king suite, even with our late arrival. Breakfast in the morning was amazing, just as good as any paid sit-down breakfast restaurant -- the place was full and the staff worked very hard to refill every item as soon as it was emptied. Huge variety of food & beverages, basically everything you could ever want to get a good start for the day. Furniture in the room was just a little bit dated and didn't really seem to match but it was clean and the bed was very comfortable. This hotel is an excellent value and I would recommend it for you stay!

Room Tip: Rooms on the freeway side are just a little bit noisy but it turns into white noise quickly. If tha...
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank PaulTBI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocsouth, General Manager at Country Inn & Suites By Carlson, Rochester South, responded to this review, August 30, 2012
Thank you so much for taking the time to let us know about your recent stay with us at the Country Inn & Suites Rochester South. I am so pleased to hear that you enjoyed your stay and that our staff was able to make your stay as pleasant as possible. Thank you so much for your kind words regarding our breakfast, I will be sure to pass your comments along to our breakfast staff.
I hope you will consider staying with us again if your travels ever bring you back to the Rochester area.

Sincerely,
Michelle Steffl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Michael, Minnesota
Level Contributor
91 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed August 22, 2012

I've stayed at this hotel probably 100 times over the past several years and I'm always impressed with the cleanliness of the hotel, the friendly and knowledgeable staff, and one of the BEST complimentary breakfasts EVER!
I will continue to use this facility for business and for pleasure as it is also convieniently located in a very nice area of MN, perfect for motorcycle riding!

Room Tip: Smoking and non-smoking rooms available! Nice option.
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Frank T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocsouth, General Manager at Country Inn & Suites By Carlson, Rochester South, responded to this review, August 30, 2012
Thank you so much for taking the time to let us know about your recent stay with us at the Country Inn & Suites Rochester South. I am so happy to hear that you enjoyed your stay and that our staff offered great customer service. Thank you for the kind words regarding the breakfast, I will be sure to pass along your comments to the breakfast staff.
I hope you will consider staying with us again if your travels bring you back to our area.

Sincerely,
Michelle Steffl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 14, 2012

With an appointment at the Mayo Clinic, we chose a hotel on the edge of town to save money because we did not know how long we would in Rochester. When checking in, the front desk attendant asked if we were visiting Rochester to visit the Mayo Clinic and then gave us a discounted rate immediately. The only concern that I had after room price was traffic to the Clinic, which turned out to be only five minutes door to door at seven in the morning. The hotel also provided a shuttle to and from the clinic. The hotel indoor pool was open 24/7 for the guests convenience. The hotel is located across the street from a mall, which provided shopping and restaurants. Our room was clean and quiet and there is a complimentary breakfast.

We know exactly what to expect when we book a room at any Country Inn & Suites. We have stayed at other Country Inn & Suites and they are all the same. They are always a consistent value for our visits. If you are looking for a fancy high-end hotel, book elsewhere, but we think Country Inn & Suites is always a great value!

Stayed August 2012, traveled on business
Helpful?
Thank JLumbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocsouth, General Manager at Country Inn & Suites By Carlson, Rochester South, responded to this review, August 18, 2012
Thank you so much for taking the time to let us know about your stay with us at the Country Inn & Suites Rochester South. I am so pleased to hear that you enjoyed your stay and that we met your expectations regarding our location and the amenities we offer. We hope you will stay with us again if your travels bring you back to our area.

Sincerely,

Michelle Steffl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 5, 2012

Had a 3 night reservation while going to Mayo Clinic. Needed to stay two more nights but they were booked up. They called their other hotel and got us a room for two nights, complimentary first night and upgraded the room for the same price, Great job Country Inn! Will definitely stay here when I return.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank NixEgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocsouth, General Manager at Country Inn & Suites By Carlson, Rochester South, responded to this review, August 8, 2012
Thank you for taking the time to let us know about your recent stay with us at the Country Inn & Suites Rochester South. I am happy to hear that you enjoyed your stay and that we were able to find you accommodations when we were full. I hope you will stay with us again if your travels bring you back to our area.


Sincerely,

Michelle Steffl
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Rochester South

Property: Country Inn & Suites By Carlson, Rochester South
Address: 77 Woodlake Dr SE, Rochester, MN 55904-5509
Phone Number:
Location: United States > Minnesota > Rochester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Rochester
#6 Business Hotel in Rochester
#15 Family Hotel in Rochester
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Country Inn & Suites By Carlson, Rochester South 3*
Number of rooms: 104
Official Description (provided by the hotel):
Awarded TripAdvisor Certificate of Excellence. Offering clinic patients and their family discounted rates. Newly renovated exterior, rooms, and public areas. Complimentary Plus Hot Breakfast. Other complimentary amenities include: weekday Mayo Clinic shuttle (or wheelchair shuttle service at guest expense), airport shuttle, high speed wireless internet, 24-hour fitness center, indoor pool/whirlpool and arcade, fresh fruit, cookies, coffee, and tea in the lobby 24 hours/day, business kiosk with computer/printer, flat lot parking, and local calls. Guest rooms include: coffee maker, refrigerator, microwave, ironing board/iron, and hair dryer. Within walking distance of full service restaurant and pub, Whistle Binkies on the Lake. Enjoy ample dining, shopping and entertainment venues nearby. ... more   less 
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Also Known As:
Country Inn & Suites Rochester South Hotel Rochester
Country Inn And Suites Rochester South
Rochester Country Inn

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