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AmericInn Hotel & Suites Rochester Airport
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Reviews (205)
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All reviewsground round restaurantan early morning flightmayo clinichospitality roomwafflesexcellent breakfastroom was cleanawesome hotelhot tubvery nice staystay at this hotel againdefinitely stay here againpool areashuttle service isgreat place to staythe breakfast areathe staff was friendly and helpful
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Reviewed February 24, 2014

The pool water was filthy, children had hair stuck to them when coming out. The water was very murky and I didnt want the children to swim in it!! They had been promised so we gave in. The pool was obviously not cleaned for some time.
The Hot Tub was discusting.Really, the state health department should visit the Hot tub/ Brown water on Saturday afternoon and it was worse Sunday morning. These need to be maintained !! They should smell fresh. This was off limits for the children. We heard other adults complain about the condition of the pool and hot tub.

  • Stayed: February 2014, traveled with family
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Review collected in partnership with AmericInn Hotels and Suites
1  Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airportgm, Guest Relations Manager at AmericInn Hotel & Suites Rochester Airport, responded to this reviewResponded March 12, 2014

Thank you for choosing the AmericInn Hotel and Suites of Rochester. I am very disappointed to hear our hotel didn't meet your needs. It doesn't sound like our hotel at all. I hope you will give us another chance to let us prove what we are all about. Thank you for your review.

Jaidyn Boynton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2014

We have stayed here three times for trips to the Mayo Clinic. It's about 7 miles south of downtown Rochester where the clinic is, but is not big deal. It's an easy drive to the city. It's out by the airport, but this is not a busy airport so you almost never hear the planes or hardly notice it. Great place if you have an early morning flight. They have free shuttles to Mayo Clinic.

They offer a Mayo Clinic rate which I have found to be the cheapest price in town. We've stayed in a suite each time and it's definitely a nice room, very spacious, large shower/tub. The standard rooms seem a bit smaller, but still fine for a night or two. If you're going to be there for quite a few days I would see about upgrading to a suite. Join their frequent membership club and sometimes you get a free room upgrade plus if you stay so many nights you get a free night or money back.

Shopping and movie theater is just up the road about a mile or two.

Breakfast is the morning is average as compared to your other hotels that offer the breakfast bar. But it's free and a good quick meal before you head out for the day.

Another good thing is the restaurant in the parking lot of the hotel, The Ground Round. They have a large selection of food and it's just steps away from the hotel. We eat there almost every night after a long day at the Mayo Clinic.

I think this place is definitely worth checking out for the price. No hotel is perfect and there will always be complaints, but I will choose this hotel as my first option.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with AmericInn Hotels and Suites
1  Thank Michael Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airportgm, Guest Relations Manager at AmericInn Hotel & Suites Rochester Airport, responded to this reviewResponded February 25, 2014

Thank you very much for the kind words. We appreciate having you as our guest when you are in the Rochester area. I am passing the compliments on to the staff, and we look forward to seeing you again in the near future.

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Reviewed February 20, 2014

We were treated like royallty....right down to the housekeeping staff. Everyone was helpful and accommodating. Having a shuttle to take us downtown was wonderful! My only suggestion would be that this Americinn invest in a fireplace in the entry seating area like others.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with AmericInn Hotels and Suites
1  Thank Barbara K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airportgm, Guest Relations Manager at AmericInn Hotel & Suites Rochester Airport, responded to this reviewResponded March 12, 2014

Thank you for choosing the AmericInn Hotel and Suites of Rochester. I am pleased to hear that our shuttle service worked well for you. We would love to have a fireplace in our lobby so maybe that is something we will look into in the near future!

Jaidyn Boynton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2014

Stayed here 2 times when my daughter had to visit Mayo Clinic. The hotel is quiet, clean, friendly staff. And most important to a 10 year old their pool was nice and warm. I will stay again and again everytime we have to go to Rochester!
The staff is amazing and so quick to help with anything that you need. The beds were comfortable.

  • Stayed: February 2014, traveled with family
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1  Thank Denielle J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airportgm, Guest Relations Manager at AmericInn Hotel & Suites Rochester Airport, responded to this reviewResponded March 12, 2014

Thank you for the kind review. We appreciate you being a guest here at the AmericInn Hotel and Suites. I am very pleased to hear you had a wonderful experience. I am so happy to hear that the pool was the highlight of your daughter's trip here to Rochester! I will let the staff know how great they are doing. We look forward to seeing you soon!

Jaidyn Boynton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2014

Facility was clean and quiet. Pool was comfortably warm too (even with below zero weather outdoors). Breakfast was average but area was kept clean. Staff was quite friendly. Overall a great experience.


  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with AmericInn Hotels and Suites
Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Airportgm, Guest Relations Manager at AmericInn Hotel & Suites Rochester Airport, responded to this reviewResponded March 12, 2014

Thank you for the review. I am glad you enjoyed your stay here with us. It is nice to hear you had the opportunity to take advantage of our pool and our hot, homestyle breakfast. We hope to see you soon!

Jaidyn Boynton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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