It has been my experience that some hotels - even chains - will let some locations get pretty shabby because they know they have a guaranteed group of guests. I'm speaking of hotels near convention centers, tourist attractions, etc. This hotel is near the Mayo Clinic. However, they were wonderful and exactly the quality you'd expect from a Hilton Garden Inn - no deterioration because they felt they could let things go. They also provided transportation any time I needed it and, since I was travelling alone and had some medical procedures performed, they offer a service where they will call your room every so often to make sure you're OK. That goes above and beyond in my book. I also wanted a room that didn't allow pets at any time in any room and there was no smoking allowed in the hotel. This place filled the bill. I also needed a place that had room service. It's limited to evenings but the food is ordered from local restaurants and is hot when you get it and it tastes good. There's a microwave and fridge in each room if you need those also. They do serve breakfast on the premises for a fee. Highly recommended. I'm planning to stay there in February when I return again.
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- Also Known As:
- Hilton Garden Inn Rochester Downtown Hotel Rochester
- Hilton Rochester
- Rochester Hilton Garden Inn