Note to management: When using a promotion like Living Social or Groupon, the point is to encourage first time visitors to become repeat customers. Treating them like second class citizens is not the way to go about this.
I was very excited to dine at Nonna Rosa’s. I saw a deal for a 5 course dinner with wine pairings and snapped it up. When we arrived at the restaurant, I found out that the meal was actually 3 courses but there were 5 wines. It wasn’t what I was expecting, but it wasn’t a huge deal.
Our server brought our first drink and said our appetizer course would be out shortly. She was very friendly, but unfortunately was also the bartender. Our food sat on the window for a few minutes before the manager told another server to bring it to us and to explain what it was. The server said she didn’t know what it was, turned to our table and dropped the plates down and walked away. A huge downfall of the open kitchen plan is that the diners can see how long the food sits in the window before it is served to them. Both of our hot courses sat in the window for a long time. We were also seated near where all the wait staff congregated to complain about all of their customers and people using the Living Social deal. It made for an unpleasant dining experience.
We were served crostini with artichoke dip for the appetizer. It was pretty good, but the bed of greens it was served on were a few days past their prime and slimy. The main course was pork on spaghetti. The pork was well seasoned, but the sauce was very bland and the pasta was from a box. A mixed berry gelato was dessert. That was our favorite course. We weren’t given bread although every table around us was.
When we made reservations, we were told to allow 2 hours for the experience. We were out in less than an hour. I cannot imagine spending another hour in the restaurant. It was very loud and the tables are too close together. We were seated by a table with a high chair so there was even less space to walk in. Three people knocked over the decorative bottle of wine on our table and a server nearly hit me in the face with a wadded up paper tablecloth as he passed by. The atmosphere was more fast food than romantic and unhurried.
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