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“Atmosphere is fun during the summer, as long as you can be patient.”
Review of Captain Jack's - CLOSED

Captain Jack's
Price range: $1 - $20
Cuisines: American
Dining options: Late Night
Restaurant details
Dining options: Late Night
Reviewed October 3, 2012

This place tends to get packed in a hurry on any nice day during the year. Food, service and location is great! Everyone has always been very helpful and genuine to interact with! Can't wait to go again!

Thank Benjamin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (56)
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32 - 36 of 56 reviews

Reviewed October 1, 2012

It is a ok place, sat out side on the deck and the food is average.It is nice to sit on the deck and watch the boats on Prior Lake. It need some fixing and cleaning up.

1  Thank catcat085
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2012 via mobile

Sat., 9/29/12 4:00 pm
Our party of four showed up to sit on the deck to enjoy a gorgeous late September Saturday afternoon.

The bad news:
Wait staff were running around in chaos.
No one was at the desk to seat us for several minutes so we seated ourselves on the deck.
No one came to our table for 10-15 minutes even though we mentioned it to a waiter.
The table and deck were filthy.
The waiter came after several minutes with four menus but made no effort to clean off the garbage or food bits from the table.
We asked to have the table cleaned and he came back with a spray bottle??
There were bees EVERYWHERE!!
The food was really expensive for the offerings.

The good news:
The view of Prior Lake was fabulous.
The food was fairly good.

This is the second time this summer we have had incredibly slow service and sadly we won't be going back. Between the garbage, the bees, the slow service, AND the expensive prices, it just isn't worth it.
Did I mention there were bees EVERYWHERE? Yikes.

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Thank Racketo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2012

Although there have been a variety of owners for the restaurant, we have been going for at least 25 years. Most recently we found the service to be poor, but they do have delicious burgers. The place, physically, is falling apart. Watch your step, it's a liability nightmare. Just a little paint would spruce things up. C'mon, do a little, you are the sole restaurant on the lake. I don't agree, when I see a waiter drinking alcohol with the guests, and then the same waiter forgets what we ask for; nor having dogs on the open patio. I once sat next to a table where they actually put there small dog on the table, yuck. I brought it to the mgr's attention.
Well if you don't mind an unkept restaurant, and slow service go ahead. PS:order the burgers.

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3  Thank Rudolph Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2012

We have noticed a diminishing level of service at Captain Jack's over the summer. We felt that service was slow or not attentive in the past, but tonight the service was so bad we couldn't even be seated - although there were several empty tables available. Wait staff was too busy stacking glasses, wiping off tables, etc., to pay attention to the guests at the door.

Asked to to speak to the manager on duty who seemed not to care about the situation. As suek357 titled her review "Only Game in Town" -- they tend to treat their customers as if they are the only place in town and they don't have to care about service.

Unfortunately there aren't other options "on the lake" right now, but I'll skip the lake and go places where my patronage is valued with good food and good service.

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3  Thank MN_Traveler55372
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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