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Reviews (533)
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Reviewed March 31, 2019 via mobile

Very nice rooms. The staff very friendly. The valet staff and security staff were very friendly. Don’t know the price as it was a gift. Went to a show and was very good. The Minnehaha cafe seemed kinda disorganized. Price was reasonable. By the time we got out of restaurant we had been there an hour and a half.

Date of stay: March 2019
Trip type: Traveled with family
Thank Bonnie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this reviewResponded April 1, 2019

Thank you for your review, Bonnie! We are glad you enjoyed your stay and look forward to seeing you again!

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Reviewed March 31, 2019

Overnight visit with my elderly mother. From check in to check out we had VIP treatment. All employees went out of their way to be friendly and helpful. I felt good having the security at the elevators for the hotel rooms. The staff in the BINGO Hall were wonderful! This casino & hotel is very clean and modern. Very impressed with our hotel room-spacious, modern with all amenities we would need. Can't believe I've never been there before. Will tell people I know to check it out!

Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
Thank Timetripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this reviewResponded April 1, 2019

Thank you for such an amazing review, Timetripper! We are so delighted to hear you enjoyed your stay with us and hope you had a wonderful time with your mother! We look forward to seeing you again soon!

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Reviewed March 25, 2019 via mobile

This place is gorgeous and the staff are wonderful. We interacted with Jayne to sign up for a M card and she couldn't have been nicer. The shuttle drivers and the wait staff were pleasant and attentive. Im looking forward to going back again to take advantage of the amenities!

Date of stay: March 2019
Trip type: Traveled as a couple
1  Thank Ellen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MysticLake, Social Team at Mystic Lake Casino Hotel, responded to this reviewResponded March 27, 2019

Thank you for leaving your wonderful review! We are happy to hear that you had such a great experience when visiting us. We appreciate you giving a shout out to Jayne in Club M and love hearing that she made your Club M sign-up process enjoyable and easy. Customer service is very important to us and it's great to hear that you received the best customer service from our team members during your visit. We look forward to you coming back again!

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Reviewed March 15, 2019

We stayed here one night to go to the Monkees concert. I was a bit hesitant to stay there because I'm not a casino person. Their free valet service parked our car for us. The front desk person that checked us in was very friendly. We were able to check in an hour early. The room was very nice and clean. We were on a smoke free floor and didn't smell any cigarette smoke. The beds were very comfortable. Maybe the most comfortable hotel beds I've ever experienced. Big screen TV. Our view wasn't great but that didn't matter. The Minnehaha Cafe was very nice and reasonably priced. It was great being able to just walk down the hall to see the concert. The casino wasn't intrusive at all into our experience. Great stay overall!

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank mbeth82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this reviewResponded March 15, 2019

Thank you for taking the time to leave your comments, mbeth82! We are so glad you enjoyed your stay with us at our hotel as well as the show. We do hope you come by again!

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Reviewed March 15, 2019 via mobile

This hotel and casino has always been Amazing since the Reno and hotel addition it's gone to a new level of cool and it was amazing before!! Buffet is world class just an amazing place!! This is a must do and stay! Do understand this is a CASINO smoking goes along with the gambling if you have issues with it deal with it or don't go!!! Those folks in the reviews that complain and give negative reviews complain about Everything!! Keep up the good work!! Go play and stay and you'll love it as much as I do!! Mystic Lake ROCKS!!!

Date of stay: March 2019
Trip type: Traveled with family
Thank bradley6121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MysticLake, Social Team at Mystic Lake Casino Hotel, responded to this reviewResponded March 19, 2019

Thank you for leaving your review and we appreciate your enthusiasm about Mystic Lake! We look forward to you coming back to visit us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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