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Mystic Lake Casino Hotel
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Reviews (467)
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Reviewed September 3, 2013

We stayed Sunday/Monday (September 1 & 2) on the 11th floor. The room was spacious, clean and comfortable. The bed was firm. We had requested a room close to the elevator and received it. It was at the end of the hall...no traffic going by our door and just steps from the entrance to the elevator lobby.
The bathroom has only one sink and no magnification mirror (which I've come to love and expect in hotel rooms.)
There was no coffee pot in the room. This surprised us as in the past our room had a coffee pot and coffee.
There is a safe in the armoire (always nice for the big win!) Large screen tv & free wi-fi also.
Mystic Lake has Security Guards checking room keys before you can enter the hotel elevators. We used the valet parking service and the bell desk. All personnel were very friendly. Spent some time speaking with the Security Guard, restaurant servers and slot techs...again, everyone was Minnesota nice. The hotel offers complimentary shuttles to Canterberry Park (horse races), the Mall of America, Little Six Casino, the convenience store, and the fitness center.
We met friends at the casino - the purpose of our trip was to gamble. The casino offers a large variety of machines in all denominations. Our friends were lucky....it wasn't our day for luck but we had lots of fun.
The pool and whirlpool are enjoyable. Love the decor around the whirlpool - water flowing out of rocks etc. The whirlpool jets are strong and can be adjusted to hit the right spots.
We ate at the restauant at Little Six and at the Minnehaha Cafe (Mystic Lake). Service at the Minnehaha Cafe is always very fast. They have the BEST Monte Cristo sandwich! The reastaurant at Little Six serves awesome omelets.
Whenever we've been at Mystic Lake we've enjoyed the bands playing on the stage - the music has never disappointed us and always draws a crowd.

  • Stayed: September 2013, traveled with friends
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Thank Carolyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2013

This place is close to Valleyfair and the horse races. We were on the 12th floor and had a great view! We traveled with our kids and stayed 4 nights. Beds were comfy and room size was just right. If you need a mini fridge, just ask when you check in, there is no charge for it. The shuttle to the fitness center was great my kids always enjoy the facilities there. There are plenty of places to eat the café and buffet are both great places to eat. I played cosmic bingo and won $100.00 (its only $6 to play). It was an enjoyable trip for the whole family. Only bad part of the trip was the TRAFFIC on #169!!

  • Stayed: August 2013, traveled with family
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Thank basketballma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

I stayed here recently on business, and the room was large, spacious, and very quiet. The elevators were fast, which made movement throughout the hotel easier. I must say the food was somewhat mediocre that was served for the two days I was there.

1  Thank Larry55964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 11, 2013

Stayed here on a recent Friday night. Our room on the sixteenth floor was quite large, well appointed and very nice, no complaints. The price was steep and for that reason I probably won't be staying here again.

Stayed: August 2013, traveled as a couple
1  Thank timminn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2013 via mobile

We stayed 3 nights there. My husband and I had a nonsmoking king. My biggest gripe was there was no place to plug out phone chargers into. The man go checked us in decided to put us on floor 7 instead of 6 because it was nicer. Our bed was hard as a rock. We had no mini fridge to store our food. They do have them, but you have to request it (free of charge). It's little and we could store only 2 to go boxed from a restaurant we ate at. My mom stayed in a smoking room and it was nicer than ours even though it was the same thing and same price. When we got ready to leave we found out the area we parked our car at (casinos hotel parking) was closed and it was irritating to try to find a way to get out of the parking lot. It's a pretty hotel and customer service was nice, but for the same price I've stayed at a Hyatt in Dallas and got nicer things.

  • Stayed: July 2013
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1  Thank JodeMay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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