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Mystic Lake Casino Hotel
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Reviewed March 10, 2013

I stayed here this previous summer, June 2012. The room was clean, the room service was prompt and the food that arrived was very good. In my opinion the room needs to be refreshed, but the view of the golf course was nice and relaxing. The casino itself was nice and I liked the dollar blackjack tables, except for the eighteen year olds that were there gambling from Minneapolis. I will be back though this coming summer, as it is a good value and just far enough away from the city to be relaxing and free of noise.

  • Stayed: June 2012, traveled with family
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Thank Jessica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2013

I've visited this place for years, and recently their customer focus has faded quite a bit. If you're a card player, be prepared to bet at least $10 a hand, as they rarely have $5 tables after 5 pm on weekends. Don't bother with their $1 tables that charge a 25 cent ante. You'll be lucky to break even. They also punished their platinum hard holders with restrictions on using comp on weekends.

  • Stayed: March 2013, traveled as a couple
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1  Thank J F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2013 via mobile

My husband and I needed to get away so we decided to get a room at mystic lake casino. When u stay at the hotel you can use the dakota sports and fitness. What a plus it a huge work out facility with a big hottub and a huge steam and a pool with a water slide and zero entry pool. So it would be good for families too. Plenty of places to dine especially if you want to stay put but close enough to outside restaurants. Kinda out odf the way from the twin cities but easy to get to. The rooms were spacious,clean and updated. The casino floor is so big you might get lost. Great stay.

  • Stayed: February 2013
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1  Thank carebear43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 4, 2013

We've been going to Mystic Lake for quite a few years now, and each time we have a wonderful time.

Pros - The rooms are some of the nicest rooms we've stayed in! The beds are comfortable, the bathrooms are great, and the casino is probably the cleanest I've ever been in - including the mega casinos in Las Vegas.

Overall, the majority of the staff are great...they are friendly and helpful, whether on the phone or in person. Granted, not 100% of the staff would get an "A" rating...but most would.

Cons - Each time I make reservations, they keep our preferences in their computer system. Although I ask for a room on the 3rd floor, which is the casino/lobby level, it's nearly impossible to have that request fulfilled. It doesn't matter if I make reservations months ahead or only days ahead. They actually don't even accept requests for the 3rd floor. They only enter "low floor". I don't understand why they can't at least attempt to honor that request.

Another thing that I don't understand - in such a nice hotel, why not include a refrigerator in each room? Instead you need to ask for one and they are given on a first come, first serve basis. In addition, there are no microwaves.

Overall, the pros outweigh the cons! I highly recommend staying there!

Room Tip: Request a refrigerator if desired
  • Stayed: January 2013, traveled as a couple
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1  Thank annieross60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2013

I have stayed here a couple years ago, and it looks like they updated the bathrooms in the rooms. The beds are comfortable. The carpets and comforters might need updating. They are clean though. Connected to the casino, so you can go from taking a nap to losing a bunch of money within minutes. The staff is really friendly. Will return

  • Stayed: February 2013, traveled with family
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Thank gbpackerfan62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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