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Crowne Plaza Minneapolis West
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Reviews (379)
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268 - 273 of 379 reviews
Reviewed July 27, 2013

We stayed here with another couple last Saturday night as we had tickets to the Twins Game on Sunday afternoon. Made an exceptional choice for a great weekend night stay! Rooms were recently remodeled and very clean and comfortable. Nick - the shuttle driver was very accommodating in taking us to Pittsburgh Blue restaurant for a fantastic dinner! Great lounge onsite. Free parking and convenient to downtown. We will be back to stay!

  • Stayed: July 2013, traveled with friends
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Thank Karolyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerrod S, Director of Operations at Crowne Plaza Minneapolis West, responded to this reviewResponded July 31, 2013

Karolyn M,
Wow! Thank you for this fabulous review of the Crowne Plaza Minneapolis West. We are very happy to hear about your exceptional stay. We did just complete an 8 million dollar renovation and we are very proud of our guest rooms and Hotel. We especially love to see individuals mentioned in great guest reviews. We cannot wait to share this review with Nick and we know it will only drive him harder to deliver that personalized guest service that you and your friends experienced.
We look forward to your return to Plymouth, Mn and hope to see you here soon.
Thanks again!

JERROD SIMKINS
DIRECTOR OF OPERATIONS
E: Jerrod.simkins@cpplymouth.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2013

Recently stayed at the Crowne Plaza in Plymouth, MN for our soccer teams USA Cup Tournament. The rate included hot breakfast buffet each morning. Very clean accommodations, my daughter and I enjoyed the Pool and the beds with their "poofy pillows'. We enjoyed a team camp fire in the large fire pit near the beach volleyball court! Would stay at this hotel again whether traveling with family, conferences or tournaments.

  • Stayed: July 2013, traveled with family
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Thank C W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerrod S, Director of Operations at Crowne Plaza Minneapolis West, responded to this reviewResponded July 26, 2013

Colleen W,
We really appreciate your great review of the Crowne Plaza Minneapolis West. We are thrilled that you were able to experience so many of our features from the 21,000 sq. foot Athletic Club, sand volley ball courts and fire pit. We do offer some unique features that other hotels would only dream of having and we know it sets us apart. We look forward to your next visit to Plymouth, Mn as you are always welcome here.

Thank you again from all the Staff at the Crowne Plaza Minneapolis West.

JERROD SIMKINS
DIRECTOR OF OPERATIONS
E: Jerrod.simkins@cpplymouth.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2013

We recently stayed at the Crowne Plaza in Plymouth, MN for our soccer teams USA Cup Tournament. The rate was exceptional and included hot breakfast buffet each morning, it was perfect to fuel up before our girls played soccer. The staff was fabulous, very clean accommodations, food was good at the Creekside Cafe and the hotel amenities were outstanding. Pool and fitness center were enjoyed by our entire group, we even enjoyed a camp fire in the large fire pit near the beach volleyball court! Would stay at this hotel again whether traveling with family, conferences or tournaments. Angela, Business Travel Manager was very helpful from the beginning of our booking, right to the day we checked out. Two thumbs up for this hotel!

  • Stayed: July 2013, traveled with family
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Thank Kimmorphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerrod S, Director of Operations at Crowne Plaza Minneapolis West, responded to this reviewResponded July 26, 2013

Kimmorphy,

Thanks for the fantastic review of the Crowne Plaza Minneapolis West. This is what we live for. The staff will be thrilled reading this review and we will be just as happy to share it with all of them from the Front of House to the Culinary team.. We also love to see specific individuals mentioned in reviews. knowing that they made a lasting impression in our guests minds goes a very long way. We cant wait to have you back you’re welcome anytime you visit the Plymouth, Mn area.

Thank you for taking the time to write this great review.

JERROD SIMKINS
DIRECTOR OF OPERATIONS
E: Jerrod.simkins@cpplymouth.com

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Reviewed July 16, 2013

A relatively nice hotel; quite rooms, very nice beds, not far from the interstate. The check-in process was very friendly so was the checkout. Parking was pretty easy and close in. I will not that all the elevators were stationary, after waiting five minutes and not seeing them move, I had to take the starirs. Overall I would suggest that if you need a hotel in Western Minneapolis, you stay here.

  • Stayed: July 2013, traveled with friends
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Thank BillyMaysHere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerrod S, Director of Operations at Crowne Plaza Minneapolis West, responded to this reviewResponded July 26, 2013

BillyMaysHere,
Thank you for the great review of the Crowne Plaza Minneapolis West. “But wait there’s more!” We love hearing our guests recommend us as the Hotel to book in the Minneapolis Western Suburbs. We do have a great location in Plymouth. We are right off the 494 interstate but have a very secluded feel as we sit on 25 acres of protected wetlands. We are also very proud of our newly renovated rooms and our staff will be happy to hear that the check in process was very friendly. Terribly sorry to hear about the issue with the elevators, that is something we have never heard about before. Please feel free to contact me as I would love to know more about the issue. We look forward to your next stay with us and thank you again for taking the time to write.

JERROD SIMKINS
DIRECTOR OF OPERATIONS
E: Jerrod.simkins@cpplymouth.com
Crowne Plaza Minneapolis West
3131 Campus Dr. Plymouth, MN, 55441

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Reviewed July 2, 2013

Let's just say their standards of cleanliness are not very high!!
It took 2 days after being told many times to finally vacuum and kind of clean the bathroom----
this is after the people before us had checked out........unbelievable!
The staff needs thorough training---didn't know how to clean room.
The first two rooms we were sent to smelled of stale smoke and third room they iodized
so we could stand to stay in it and then we found how dirty the room was but were to tired to move again.
Not a good experience. Have never written a review before but decided we needed to after this!
It was BAD!

  • Stayed: June 2013, traveled with friends
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1  Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerrod S, Director of Operations at Crowne Plaza Minneapolis West, responded to this reviewResponded July 15, 2013

James D,
We thank you for taking the time to write a review about our Hotel. I am terribly sorry to hear about your experience while staying with us. We have some of the highest cleanliness scores in the industry and just completed an 8 million renovation, so your comments are shocking to us. Since this is not something we would normally hear about we would love a chance to discuss these issues with you in more detail. Please feel free to contact me at your convenience.

I look forward to speaking with you and thank you again for the review of our property.

JERROD SIMKINS
DIRECTOR OF OPERATIONS
E: Jerrod.simkins@cpplymouth.com T: 763.559.6274

Crowne Plaza Minneapolis West
3131 Campus Dr. Plymouth, MN, 55441

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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