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“Excellent Service”

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Ramada Plymouth Hotel and Conference Center
Ranked #6 of 8 Hotels in Plymouth
Tomahawk, Wisconsin
1 review
“Excellent Service”
Reviewed May 4, 2014

Amazing customer service all the way from checking in through departure. We had 5 rooms with 20 family members staying for a graduation party. After an unfortunate situation by the poolside (with unruly and unsupervised children in the room above one of ours) the staff did a wonderful job handling the situation.

Thank you Eddie and Sai'd for making our stay a wonderful experience!!!

P.S. The pool area was a blast for all the kids aged 3 to young adult and the breakfast was delicious.

Room Tip: We had five rooms booked with at least one on every floor, two pet friendly rooms and one a poolside...
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  • Stayed May 2014, traveled with family
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    • Cleanliness
    • Service
Helpful?
Thank Patti H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jnygaard, General Manager at Ramada Plymouth Hotel and Conference Center, responded to this review, May 6, 2014
Thank you for taking the time to respond to Trip Advisor regarding your recent stay. We are pleased you found our service exceptional and our breakfast delicious. We are proud of staff such as Eddie and Said that will go the extra mile to help correct an adverse situation and make your stay pleasant. We hope to see your family back again.

Sincerely,

John Nygaard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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439 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
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English first
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed April 30, 2014

Everyone working here went out of their way to be helpful, including front desk, breakfast room, room cleaning and facilities management! And the free breakfast was the best we've ever had among chain hotels.

  • Stayed April 2014, traveled as a couple
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    • Location
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Review collected in partnership with Best Western

Helpful?
Thank Jeff I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
brooklyn park, United States
2 reviews
Reviewed April 23, 2014

my son enjoyed his self he has actually taught him self how to swim there. The water is just right for his age group. The kids are friendly everytime we come. The employees are nice as well. I love the location near shopping and dinning. I went to the bar and had a nice time.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Best Western

Helpful?
Thank Marquita W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duluth, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 11, 2014

The room, the bed the shower and the internet access were all great. The kids pool and hot tub were a blast.. We enjoyed the play at the in house Theatre. We ate at the attached restaurant and had a great experience. We bought the "Play and Stay" package which is a great deal. We plan to come again.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Raymond P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Slidell, Louisiana
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 9, 2014 via mobile

Stopped here after a long day of driving, got in around 10:00 pm. The front desk lady was not very hospitable but the manager at the attached restaurant/bar couldn't have been nicer or more accommodating. By the time we got checked into our room (small suite) the restaurant was about to close but he hooked us up anyway and the food was awesome. Try the walleye it was some of the best I've ever had and I've eaten a lot of it! And even if your not a Mia Tai drinker (I'm not)try one of their bartenders own recipe, it was fantastic! The suite was small but fine for an overnight stay but will book the large one on our way back. The bed was heavenly and everything was very clean and did I mention they've got killer doughnuts at the breakfast bar! Don't forget the jacuzzi, great way to wind down.

Stayed April 2014, traveled on business
Helpful?
Thank Vicki D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jnygaard, General Manager at Ramada Plymouth Hotel and Conference Center, responded to this review, April 11, 2014
Thank you for taking the time to respond to Trip Advisor regarding your recent stay with us. We are pleased you found the food and drink exceptional at our Green Mill restaurant and lounge. We are also glad you found your suite and bed comfortable and the jacuzzi relaxing. We will definately work on improving our guest service on the evening shift. Again, Thank you for your comments.

Sincerely,

John Nygaard
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plymouth, United States
1 review
Reviewed March 31, 2014

The kiddie pool is great if you have toddlers. The price of the room is very reasonable and the little ones have a blast in the kiddie pool. My one complaint is that the AC was not turned on yet as it was still considered winter. Our pool-side room needed AC as it never went below 80 degrees.

  • Stayed March 2014, traveled with family
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Review collected in partnership with Best Western

Helpful?
Thank Sarah L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Cloud, United States
1 review
Reviewed March 24, 2014

Great water park for young children. My only suggestion would be to get a room as for away from the pool as possible if you want to get any sleep at night. The staff seems to let people stay up to all hours in that area and they are loud. For the price it is a great value!

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Joni O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Plymouth Hotel and Conference Center

Property: Ramada Plymouth Hotel and Conference Center
Address: 2705 Annapolis Ln N, Plymouth, MN 55441-3605 (Formerly BEST WESTERN Plymouth Hotel & Conference Center)
Phone Number:
Location: United States > Minnesota > Plymouth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Plymouth
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Plymouth Hotel and Conference Center 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Best Western Plus Kelly Hotel Plymouth
Best Western Plymouth
Plymouth Best Western
Best Western Kelly Hotel

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