Hotel is fairly inexpensive. We will have stayed here for two weeks; just past the first week now. It has been extremely noisy, mostly children running and yelling in the hallways. Due to the arrangement of the pools, the entire hotel smells of chlorine. Hallways are not clean, room service trays are left for days, floors are dirty.
Our room (one queen bed) is quite small, and badly arranged. You can not get from the sitting area to the bathroom if someone is using the desk. Our towels, wash cloths and bath mats, and sheets have been like rags, ragged fraying edges and holes. The maid service speaks no english, so can not understand the simplest requests, and ask questions that they then do not understand the answers. This morning at the breakfast set-up, there was an egg in the serving tray that had bites taken out of it. When I have spoken to the front desk, my concerns have been met with laughter, not solutions.
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- Also Known As:
- Best Western Plus Kelly Hotel Plymouth
- Best Western Plymouth
- Plymouth Best Western
- Best Western Kelly Hotel