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“Air conditioner issue” 2 of 5 bubbles
Review of Comfort Inn

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Comfort Inn
Ranked #4 of 8 Hotels in Owatonna
Level Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Air conditioner issue”
2 of 5 bubbles Reviewed August 12, 2008

Stayed here last year, liked it, and came back this year. Rooms are very, very clean. Air conditioner stopped working the first night. Reported it to front desk in the morning and explained everything we did to try to get it to work. I know a little about HVAC, so I explained it might have frozen up so I had left it off for a while, then turned it back on and it had worked for a while, but quit again during the night. Staff promised to fix it and if they couldn't or if we weren't satisfied, they promised to move us. Staff member told me the air conditioners tend to freeze up, so I was probably right. Upon our return, front desk said it was fixed. Again, it quit. Reported it and front desk did nothing. I was told there was nothing they could do, but they'd report it in the morning. I was up and down all night, getting it to work for an hour or so at a time. Reported it again next morning at checkout. Same person from previous day said she had let it thaw and it had worked when she turned it back on. When I reminded her that that was exactly what I had tried, and it quit working as soon as it froze up again, she said she probably should have had someone look at it. No apology, nothing! Very disappointed because otherwise, it's a very nice place.

  • Liked — cleanliness
  • Disliked — poor air conditioning
  • Stayed July 2008, traveled with family
    • 2 of 5 bubbles
    • 3 of 5 bubbles
    • 4 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
    • 5 of 5 bubbles
    • 2 of 5 bubbles
Thank RoadTrip4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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72 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 17, 2006

I must say for a Comfort Inn, I felt like I was staying at a "5 STAR" hotel. The desk staff was above and beyond expections. One person included was Tyler Knutson!! He Is AWESOME!! He did everthing he could to make the stay great. The room was great, pool was awesome, and the breakfast was a feast. We recommend that anyone traveling to Owatonna stay here!!

2 Thank too_good66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
3 of 5 bubbles Reviewed December 17, 2004

We'd had better experiences here on previous trips. Desk staff was pleasant and helpful, but room smelled of smoke, despite us asking for a non-smoking room on Expedia. Hallways also smelled bad. I'd stay elsewhere next time.

3 Thank leahbartsch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 2345 43rd Street NW, Owatonna, MN 55060
Phone Number:
Location: United States > Minnesota > Owatonna
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Owatonna
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 62
Official Description (provided by the hotel):
STAY WITH CHOICE HOTELS IN OWATONNA, MN FOR AN OUTDOOR ADVENTURE AT ZOOS, PARKS, MUSEUMS AND MORE! With all the amenities you need, and hotels everywhere you want to be, the Comfort Inn(R) hotel in Owatonna near the Medford Outlet Center and next door to Cabela's will get you rested and ready for anything. Restaurants within walking distance. Superior customer service! ... more   less 
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Also Known As:
Comfort Hotel Owatonna
Comfort Inn Owatonna
Owatonna Comfort Inn

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