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“Excellent customer service.” 5 of 5 stars
Review of Baymont Inn & Suites Owatonna

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Baymont Inn & Suites Owatonna
Ranked #2 of 9 Hotels in Owatonna
Certificate of Excellence
Edmonton
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Excellent customer service.”
5 of 5 stars Reviewed April 6, 2013 via mobile

I stayed at this hotel for over a week while traveling for work. It was conviently located, rooms were clean & staff was friendly and helpful. Sue went out of her way to make our extended stay feel more like home. Would recommend staying here.

  • Stayed April 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Cangal77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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238 reviews from our community

Traveler rating
    142
    62
    18
    5
    11
See reviews for
98
44
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Missouri
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed March 27, 2013

This is a nicely located property just off of I-35 and an Applebee's is right next door. Rooms are clean and staff nice. I sometimes am pulling a boat and need some extra parking room and it's never been a problem here. Breakfast...I'll just give it and "OK". Nothing spectacular although the breakfast room is quite clean. Property is well maintained and I'll stay again.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Johhhhn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
1 review
4 of 5 stars Reviewed March 25, 2013

A special thanks to Tammy for making my stay at Americinn pleasant during a difficult time. Hotel was clean and comfortable. Great location and close to a variety of places. The staff goes out of their way to make you feel right at home!

  • Stayed March 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Debra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Runnells, Iowa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 13, 2013

I stay at this hotel constantly and it is one of the best. Customer service is superb & they will go out of the way to make sure you are comfortable. Hotel is very clean and designed well. A free breakfast is offered daily and there is an Applebees right next door.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank jwood108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 28, 2012

We had a wonderful stay. We would like to thank Sue for all her help! Also, breakfast was good, and the rooms were very comfortable and quiet. We liked the location as well. The next time we are in owatonna we will definitely stay here.

  • Stayed December 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Eleanor1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 22, 2012 via mobile

I stayed at this hotel for work in engagement. The service was awful. My room was not clean in the attendents were extremely rude... The only hot item they serve at breakfast with biscuits and gravy. I will not be returning it was overall a very unsatisfying visit. I feel as if my stay have been free. alerting in my car would have been more satisfying

  • Stayed September 2012
    • 1 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank TravelerofTrades
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anamosa, Iowa
Level Contributor
117 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed December 20, 2012

This is a nice hotel to stay at. Staff was friendly (and allowed us to change our reservation because of the snow coming). The pool area is very cold and the water is chilly, but the kids still had a good time. It is located right next to the interstate, so easy to get to but not noisy. Several restaurants within walking distance.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MikeandCarrie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Owatonna

Property: Baymont Inn & Suites Owatonna
Address: 245 Florence Ave, Owatonna, MN 55060-2774 (Formerly AmericInn Hotel & Suites Owatonna)
Phone Number:
Location: United States > Minnesota > Owatonna
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Owatonna
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Baymont Inn & Suites Owatonna 2.5*
Number of rooms: 93
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