1.The front desk staff was unprofessional to each other. I wake up early on family trips to have some peacefull coffee to myself. During this time the morning staff arrived to take over for the night staff. She was verbally rude to him in reguards to a man who had been sitting and waiting for a cab. If I wanted to hear bickering, I would have stayed with family.
2. There were ants in the room:(
3. Breakfast bar did not have penut butter available, even upon request.
I am writing another review for this property. My other review was August, 2011. This review is for October, 2012.
This property remains a good value in the Owatonna area. Recently completely repainted and new carpet through out the building, including hallways. Talked with desk person and this is why my allergies were in complete chaos, but that is not their fault. New furniture scheduled for 2013 so this property, in my opinion is still the place to stay for a day or two or longer. We stayed seven nights for $360.00 which is a bargain in my book. Now, there is no pool, the free breakfast is very minimal, and there is no elevator, but if you want clean rooms, TV, wifi that works from your room, close to other restaurants, and good access to the highways, this is it. If you want a resort hotel, look elsewhere.