I have been staying at this hotel for many years as it is recommended for business travel by our corporation. I have always been very satisfied with the accomodations, the appearance of the facility and especially the staff.
This time, however, I was very disappointed in the room. The grout between the tiles in the bathroom were cracked and missing. (room 204) I reported this to the guy at the front desk in the morning as I was getting ready to check out. He did express some concern but did not seem to really understand the problem. The condition was bad enough that I suggested that they not rent the room again until it was resolved. For the price I paid there are several other hotels in the vicinity that are newer and in better condition.
The breakfast has always been wonderful. This time, the dishes in the warming containers were cold. I had cold scrambled eggs and cold bacon. I told a co-worker to get a special order egg to insure it would be hot. The fruit was great, there is a good variety of pastries, breads,etc. The woman who waits tables and clears has been working there for quite a while and is wonderful. I told her about the bathroom and she was much more interested and concerned then the front desk clerk. I felt like she would definitely make sure that the information got to the maintainance staff for correction.
- Official Description (provided by the hotel):
- Plan your next stay at the Hilton Garden Inn St. Paul/Oakdale located in Oakdale, Minnesota, only 10 miles from downtown St. Paul. We have a free shuttle to area businesses such as 3M Headquarters, Imation, Northern Tier Energy (all within 5 miles of the hotel). Guest rooms include free internet and the Garden Sleep System. Relax in our pool or use our fitness facility. ... more less
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- Also Known As:
- Hilton Garden Inn St. Paul/Oakdale Hotel Oakdale
- Hilton Oakdale
- Hilton Garden Inn Oakdale