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“Top Notch Service”

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Hilton Garden Inn St. Paul/Oakdale
Ranked #1 of 2 Hotels in Oakdale
Certificate of Excellence
Sydney, Australia
Level Contributor
251 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
“Top Notch Service”
Reviewed August 20, 2011

Stayed here more than five times (always on business), and every time impressed with the service. Always efficient, always helpful, always low-key. This most recent stay I even called ahead and requested an urgent document be printed and waiting for me at arrival … was given the manager’s email address and the printed document was waiting for me when I checked in.

Love the free internet and printing – print from your room and collect in the business centre.

Please be aware ... this is a Garden Inn, not a 5-star palace! The rooms and public areas are very, very generic and soulless, but well maintained and clean.

The gym has just recently undergone a refurb … looks nicer but the equipment is not as good as before.

Across the road from a Caribou Coffee and a few generic restaurants.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank manasicaje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anthonyleitz, General Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this review, August 26, 2011
Thank you so much for the kind review! We are glad that you keep coming back to the hotel and I really like the pictures that you took.

I am glad you like the look of the new Fitness Center, but sorry to hear you don't like the feel of the new equipment. It is top of the line PreCor equipment, but we will take a look and make sure everything is working properly.

Thanks again and hope to see you soon,
Anthony Leitz
General Manager
Hilton Garden Inn St. Paul/Oakdale
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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445 reviews from our community

Traveler rating
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    4
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128
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Chesapeake, Virginia
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 12, 2011

We arrived earlier than check-in time and were able to get settled in anyway. They have a nice little fitness room and dining area, although your only breakfast choice is a $9.95 breakfast buffet. I would recommend asking for a "to go" box and tray and taking a bunch of food and drinks back to your room to share. It was very clean and tastefully decorated. We were there for our daughter's wedding and they accommodated everyone in every possible way. They have a very friendly staff and a nice location.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank 23322traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MN
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 4, 2011

We just stayed at the Hilton Garden Inn for my nieces wedding. It was very convenient as the reception was right next door. The staff was very friendly and the rooms were pretty good. They could use some new carpet but other than that it was a nice place to stay.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AliceW10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, WI
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 18, 2011

Everything about the Hilton Garden Inn was a pleasure, starting when I made my reservations with Kathy who was very personable. Upon checking in, I dealt with another welcoming person in Katy - I seemed to run into her all weekend and she always greeted me with a friendly smile.

- The rooms were clean, spacious and furnished nicely.
- The complimentary breakfast (with made-to-order omelets) was outstanding.
- The outside grounds were clean, attractive and well maintained.
- Every staff person that I dealt was pleasant and made me feel welcome.

  • Stayed June 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank silverfox25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 11, 2011

After traveling late, i arrived to find that my king, non-smoking room had been changed to a queen smoking reservation. No comment when i checked in, just let me find it out after i opened the door. Then the desk claimed that i, as an ex-smoker of twenty years, booked the room as a "hotel select" and that they had no other rooms. It is midnight, so i get to stay in the room assigned, but i have already booked another HGI property for the rest of my business trip. I always book this chain, but will post this on our company travel site to avoid this property. Too many other HGI properties in the twin cities to book this one.

Room Tip: Don't book this hotel
See more room tips
  • Stayed May 2011, traveled on business
    • Service
Helpful?
1 Thank trvlconsult
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Upper Michigan
Level Contributor
96 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed March 19, 2011

I stayed here for one overnight three years ago, and one night last week. The hotel hasn't aged. Very well kept, excellent staff, wonderful beds which have an adjustment on each side for firmness. The only drawback is that the breakfast buffet is $9,95.

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 100nitesperyear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Koh Tao
Level Contributor
3 reviews
3 hotel reviews
Reviewed January 9, 2011

I use this hotel on a regular basis two time a month. The staff is fantastic the rooms are good, and the hotel is located next to 494/694 and 94. The staff makes every one of my trips a true pleasure. There are many restaurants located in walking distance from the hotel and there are a 18 hole golf corse located 100 yards away.

  • Stayed December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mattias74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn St. Paul/Oakdale

Property: Hilton Garden Inn St. Paul/Oakdale
Address: 420 Inwood Ave N, Oakdale, MN 55128-7095
Phone Number:
Location: United States > Minnesota > Oakdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Oakdale
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn St. Paul/Oakdale 3*
Number of rooms: 116
Official Description (provided by the hotel):
Plan your next stay at the Hilton Garden Inn St. Paul/Oakdale located in Oakdale, Minnesota, only 10 miles from downtown St. Paul. We have a free shuttle to area businesses such as 3M Headquarters, Anytime Fitness Headquarters, Bremer Bank, and City Place Shops. Guest rooms include free internet, microwaves, mini-refrigerators, and Keurig Coffee Makers. Relax in our pool or use our fitness facility. ... more   less 
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Also Known As:
Hilton Garden Inn St. Paul/Oakdale Hotel Oakdale
Hilton Oakdale
Hilton Garden Inn Oakdale

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