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“Disappointed for the first time”

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Outing Lodge at Pine Point
Minneapolis
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Disappointed for the first time”
Reviewed March 20, 2013

My girlfriends and I do a girls overnight here about once a year, sometimes twice depending. It is always an enjoyable, peaceful place to stay. However, I was a little disappointed this time. Maybe it was because it was so cold outside, but the smaller of the two rooms in the Pablo Picasso suite just never got warm enough at night. The ladies in the other room said they were too hot. I believe the fire place probably heats the whole unit, and while there was a heater in the smaller bed room, it just couldn't keep up. Also the breakfast wasn't as good as it has been in the past. The granola was hard as a rock and had to marinate in yogurt before it was edible. There wasn't as much variety as in times past, and not as much fresh fruit. Another thing that was disappointing was the sound that the water pipes made constantly. They banged off and on for several hours when we first arrived, and occasionally through the night. The last, and probably most disappointing aspect was that on the day we left, it had snowed considerably the night before and the front walk was not shoveled even by noon, nor was the parking lot. We had to trudge through 6 inches of snow with our suitcases, and our cars almost got stuck getting out of the driveway. I shovel my own walk way when I know guests are coming and can't believe such a simple act was overlooked. This is such a lovely retreat, rustic and quaint. It's obvious that they aren't making enough money to make needed repairs and upgrades, and aren't aware of the signal they send when they allow pipes to rattle and walkways/driveways to go unshoveled.

  • Stayed March 2013, traveled with friends
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Helpful?
Thank MinneapolisChico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carlota1, Manager at Outing Lodge at Pine Point, responded to this review, March 22, 2013
We appreciate your feedback. We can only improve where we know our weaknesses are.
Regarding the snow plow and shovel, we pay an external vendor for this service. In general it is very good, prompt and reliable. We are not sure why it was not done yet at the time of your check out. If we had been told that the snow was a problem at the time of your check out, we would have gladly helped you and fix the issue for you and for other guests.
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248 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
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English first
Sleepy Hollow, NY
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 6, 2013

We LOVED it. Fascinating history and there is plenty of interesting reading material about it as well as a wonderfully eclectic library available for guests. We spent the night in the large and very comfortable Eva Peron room.Very comfortable bed and the big jacuzzi was wonderful. The property is old and has a lot of character - which means you may hear pipes, there could be a draft from the porch door and you may want to use the available space heater but.We were warmly greeted by the awesome dog, Choco, and the staff was superb and attentive. There was a chilled bottle and chocolates in our room. Kathy, our terrific hostess pointed out some of the cool architecural features (eyebrow door!) and massive mirrors. Our breakfast was great, not ready until 9 but we were shown how to make coffee if we wanted that earlier the night before) and we very much enjoyed meeting the owners and the other guests. They host a lot of weddings here and we were dazzled that though there had been one on Saturday by the time of our midday Sunday arrival all traces were gone. They must have some very diligent pixies around. There is some construction going on but that didn't affect us except to see equipment in the ample parking lot. The Lodge is in the middle of a park and thre are walking and ski trails just out the door. It was a getaway in the nicest sense and I look forward to returning in other seasons. The snow was gorgeous (and the massive fireplace was great!) This Lodge is being lovingly worked on and is a work in progress - but the charm of the place is being preserved and we were delighted with our stay.

Room Tip: The Eva Peron was far larger than 3 others we peeked into - and more charming. We had a porch and a...
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  • Stayed March 2013, traveled as a couple
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Helpful?
Thank EllySleepyHollow_NY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed February 19, 2013 via mobile

I stayed for one night in room 2 with three other people. The main room was large and nicely decorated with a fireplace that kept things warm. The connected smaller room, however, was freezing cold and I slept with my head under the covers all night. During the night, there was a constant clanking noise that I assume was coming from the frozen pipes. Luckily, I don't have a hard time sleeping through noise, however one of my friends did not sleep well. The common areas of the lodge were very nice. The breakfast was fine, but nothing amazing. The pastries had potential, however, they were overdone--especially the scones. I probably would not pay to stay here again, but others might find it a unique refuge.

  • Stayed February 2013
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Helpful?
Thank MsAoKay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison, Wisconsin
1 review
Reviewed February 15, 2013

The grounds are beautiful. Having a studio to paint for 3+ hours was very nice. Enjoyed the fireside chat with Lee and Carlotta. Choco is a lovely mascott. Staff was very pleasant. Room was comfortable however the shower was difficult. Couldn't move the head and the water hit me in the face. Temperature went from warm to cold without warning. Lighting in the room very dim. Breakfasts were just right.
Thanks for a great experience.
Nancy and Lexi

  • Stayed February 2013, traveled with friends
    • Value
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Helpful?
Thank Lexi A K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed February 7, 2013

Having stayed in historic inns and lodges all over the East, we thoroughly enjoyed our stay in at Outing Lodge at Pine Point. We stayed in the sunny Robert Frost room with a cozy fireplace (early February) and enjoyed all the Frost books, period antiques and Frost collectables. But the rest of the place is fascinating, too. A library full of English Royal Society Journals along with thousands of other interesting books, games, encyclopedias and magazines going back generations. The main lodge room and dining room recalls days before central heating with two huge fireplaces, one blazing with 300 lb. logs. We spent hours on the leather couch reading. The European style buffet breakfast and conversation with the gracious owners and other guest were delightful. Must also mention Choco, the chocolate Lab, who loves guests' attention. We had a wonderful weekend and look forward to going back in the summer when we can walk the beautiful estate grounds.

Room Tip: They're all pictured on their website.
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  • Stayed February 2013, traveled as a couple
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Helpful?
Thank stefanstravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 27, 2013

Our daughter gave us a Crowd Cut coupon for christmas that we redeemed on Jan 25, 2013. Upon arrival we were shown to our room which was the Bob Dylan room. We were very concerned and shared out concern with the manager Carlita, about inhaling fumes from a gas fireplace all night, she negated our concern with defense. INto the bathroom we stepped to find the most janky whirlpool ever, the copper pipes were exposed on the wall with black marker telling which was hot and cold, and a large note not to move the STONEs that were next to the faucets that were glued down. The sink wobbles off of it's pedestals, you have to hold the flusher on the toliet for 30 seconds for it to flush ( with another note telling you that), there were NO hand towels, and the hand soap and body soap provided had notes on them NOT TO TAKE home with us...I'm just getting started . The chandelier( with cobwebs) in the bathroom was missing one light, and had 2 other lights that were out, which made for a very dim bathroom. THe faucets on the sink did not match and for our 18 hour stay here, we never were able to draw hot water, nor did we attempt to use the shower or jacuzzi. The main bed room had a hurricane glass covering that had not been cleaned for 40 years! THe curtains were falling off of the rods, and our windows could not be locked in the room. WHile we were there, we killed 4 bugs and literally saw at least 5 or 6 more crawling up walls, on the floor, and in the bathroom. In the night, we heard a mouse scratching around either under our bed or in the walls. Made us sick and so uncomfortable and woke up with some red dots on my chest in the morning most likeley from the bugs. THe carpet was stained and gross. We since have read so many BAD reviews about this place and over the years NOTHING has changed. I am so sad that my daughter spent her hard earned money on such a bad gift for us. I can't imagine what kind of people are writing a review on this place that would give it more than a 1 star.....It was a horrible experience. The breakfast.....Large note to tell you that if you want anything heated up, let the staff know. SO we wanted our quiche warmed and the manager said, it is warm while she held the dogs food dish in her hand, and proceeded to let the dog eat right next to our table, slurping the digusting dog food. The dog, is a beautiful chocolate lab who greeted us when we arrived, and in the morning, and then when we came back in the evening about 10pm, my husband opened his car door, and the dog jumped into the car with his front paws on my husbands lap. Good thing he likes dogs, but some people may not.
THis place has potential if someone could come in give is some big time dollars for restoration and careful craftmanship.
If someone gave us a free room here we would NOT return under ANY condition, NOR would we or COULD we ever recommend this place to anyone we cared about.

Room Tip: no comment
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  • Stayed January 2013, traveled as a couple
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Helpful?
7 Thank unhappy12346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carlota1, Manager at Outing Lodge at Pine Point, responded to this review, February 6, 2013
We apologize for all the inconveniences you suffered during your stay and we sincerely appreciate your feed back. This is an older house and while we do our best to satisfy all our guests, sometimes we realize that there are limitations that are beyond what we can do for them.
We rely on the good communication with our guests to make the most of every stay.
We are not a perfectly new 'Home & garden-show model house' nor a 5 star chain hotel.
Hopefully, our website is clear about this and that is not the reason why you booked a stay at a location like this. The main reason you book a stay with us is because you want to be happy and enjoy life the way you can feel happy when you travel to an interesting and different place...or the way you feel happy when you walk into a wonderful woodland or seat by a roaring fire to enjoy a conversation and make new friends.
We believe that new experiences do not always have to do with enjoying a new carpet or courtain.This said, you are absolutely correct: there are many things to be fixed or changed in the lodge's main house. We rely on our guests' feedback to make progress towards a happy experience for all. Thank you for the input: we are working on it.
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Travelers are raving about these Oak Park Heights hotels

Wisconsin Rapids, Wisconsin
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 22, 2013

We had an absolutely lovely time at the Outing Lodge last weekend. The Robert Frost room is nothing short of beautiful...the fireplace is so cozy, the many windows looking out onto the grounds provided a beautiful sight to wake up to, and the hospitality was outstanding. We stayed for the jazz concert held that evening, and dinner was good, drinks were always available and the concert was lovely. We met guests that had traveled to the lodge from afar as well as locals, everyone friendly and welcoming. It's clear that they are doing some reconstruction work around the lodge, but at no point did it bother me. We HIGHLY recommend the Outing Lodge for a cozy getaway.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Kristopher G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Outing Lodge at Pine Point

Property: Outing Lodge at Pine Point
Address: 11661 Myeron Rd N, Oak Park Heights, MN 55082
Location: United States > Minnesota > Oak Park Heights
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 B&Bs / Inns in Oak Park Heights
Price Range (Based on Average Rates): $$
Number of rooms: 9
Official Description (provided by the hotel):
19th Century History Preserved at the Outing Lodge European style 19th century country home, surrounded by lawns and gardens with 300 acres of wooded park land ~ a place where people would go to get away from modern city life. Pine Point was founded in 1858 as Minnesota's second "poor farm," a home for the chronically indigent or those temporarily down on their luck. Stillwater was a wealthy community in 1850, the territorial capital. In this abundant atmosphere, a desire to help the less fortunate culminated in the construction of this poor farm. The prize-winning dairy farm became both a home and a workplace to thousands of needy for almost 100 years. When the farm was closed in 1957, the land was planted in pine trees, now Pine Point Park. The house went on for 20 years as a Rest Home. In the 1980s, to save it from proposed demolition, Lee Gohlike began its renovation. He gutted its interiors with a reverence for its historic past: wide-planked wooden floors cut from old pine beams provide a perfect backdrop to the many elegant antique furnishings, numerous candelabra and massive fireplaces. Featured in Midwest Traveler, Star Tribune and other local & national publications, this beautiful Georgian home is a destination for exclusive retreats & events. Guests enjoy cross-country skiing, horseback and biking trails connecting to the Metro system. Theme dinner calendar of events. ... more   less 
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Also Known As:
Outing Lodge At Pine Point Hotel Oak Park Heights

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