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“Never again and not recommended”

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Outing Lodge at Pine Point
Reviewed January 27, 2013

Our daughter gave us a Crowd Cut coupon for christmas that we redeemed on Jan 25, 2013. Upon arrival we were shown to our room which was the Bob Dylan room. We were very concerned and shared out concern with the manager Carlita, about inhaling fumes from a gas fireplace all night, she negated our concern with defense. INto the bathroom we stepped to find the most janky whirlpool ever, the copper pipes were exposed on the wall with black marker telling which was hot and cold, and a large note not to move the STONEs that were next to the faucets that were glued down. The sink wobbles off of it's pedestals, you have to hold the flusher on the toliet for 30 seconds for it to flush ( with another note telling you that), there were NO hand towels, and the hand soap and body soap provided had notes on them NOT TO TAKE home with us...I'm just getting started . The chandelier( with cobwebs) in the bathroom was missing one light, and had 2 other lights that were out, which made for a very dim bathroom. THe faucets on the sink did not match and for our 18 hour stay here, we never were able to draw hot water, nor did we attempt to use the shower or jacuzzi. The main bed room had a hurricane glass covering that had not been cleaned for 40 years! THe curtains were falling off of the rods, and our windows could not be locked in the room. WHile we were there, we killed 4 bugs and literally saw at least 5 or 6 more crawling up walls, on the floor, and in the bathroom. In the night, we heard a mouse scratching around either under our bed or in the walls. Made us sick and so uncomfortable and woke up with some red dots on my chest in the morning most likeley from the bugs. THe carpet was stained and gross. We since have read so many BAD reviews about this place and over the years NOTHING has changed. I am so sad that my daughter spent her hard earned money on such a bad gift for us. I can't imagine what kind of people are writing a review on this place that would give it more than a 1 star.....It was a horrible experience. The breakfast.....Large note to tell you that if you want anything heated up, let the staff know. SO we wanted our quiche warmed and the manager said, it is warm while she held the dogs food dish in her hand, and proceeded to let the dog eat right next to our table, slurping the digusting dog food. The dog, is a beautiful chocolate lab who greeted us when we arrived, and in the morning, and then when we came back in the evening about 10pm, my husband opened his car door, and the dog jumped into the car with his front paws on my husbands lap. Good thing he likes dogs, but some people may not.
THis place has potential if someone could come in give is some big time dollars for restoration and careful craftmanship.
If someone gave us a free room here we would NOT return under ANY condition, NOR would we or COULD we ever recommend this place to anyone we cared about.

Room Tip: no comment
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  • Stayed: January 2013, traveled as a couple
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7  Thank unhappy12346
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carlota1, Manager at Outing Lodge at Pine Point, responded to this reviewResponded February 6, 2013

We apologize for all the inconveniences you suffered during your stay and we sincerely appreciate your feed back. This is an older house and while we do our best to satisfy all our guests, sometimes we realize that there are limitations that are beyond what we can do for them.
We rely on the good communication with our guests to make the most of every stay.
We are not a perfectly new 'Home & garden-show model house' nor a 5 star chain hotel.
Hopefully, our website is clear about this and that is not the reason why you booked a stay at a location like this. The main reason you book a stay with us is because you want to be happy and enjoy life the way you can feel happy when you travel to an interesting and different place...or the way you feel happy when you walk into a wonderful woodland or seat by a roaring fire to enjoy a conversation and make new friends.
We believe that new experiences do not always have to do with enjoying a new carpet or courtain.This said, you are absolutely correct: there are many things to be fixed or changed in the lodge's main house. We rely on our guests' feedback to make progress towards a happy experience for all. Thank you for the input: we are working on it.

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96 - 102 of 252 reviews

Reviewed January 22, 2013

We had an absolutely lovely time at the Outing Lodge last weekend. The Robert Frost room is nothing short of beautiful...the fireplace is so cozy, the many windows looking out onto the grounds provided a beautiful sight to wake up to, and the hospitality was outstanding. We stayed for the jazz concert held that evening, and dinner was good, drinks were always available and the concert was lovely. We met guests that had traveled to the lodge from afar as well as locals, everyone friendly and welcoming. It's clear that they are doing some reconstruction work around the lodge, but at no point did it bother me. We HIGHLY recommend the Outing Lodge for a cozy getaway.

  • Stayed: January 2013, traveled with friends
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Thank Kristopher G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 7, 2013

The Outing Lodge is on the far outskirts of Stillwater. We purchased a Crowd Cut voucher for this Inn, which we had never heard of in spite of having stayed in Stillwater many times over the years. There was a wait list for the room we wanted on date we wanted, but someone from the Inn called us within a week to let us know the room was available. When we entered the long driveway, it felt like we were really getting away; it was secluded and beautiful. The Inn was massive and gorgeous. We were greeted by a nice staff person (I think her name was Diana?) who showed us around, gave us several coupons for nearby restaurants, and took us to our room. We stayed in the Robert Frost room, which was spacious and lovely (no hot tub, but large bathroom). Our room had a fireplace which was the only source of heat. A bottle of prosecco and some truffles were on our table. There was a large library on the second floor with cable TV and many books. Yes, there was some construction going on, but it was not intrusive and didn't spoil the beauty. We were told the owners were restoring the Inn carefully, using reclaimed wood, etc., to keep the place looking authentic. (They were also in the process of building a house and another large building on the property - it should be even more spectacular when these are all finished).
The main floor was especially beautiful, with antique tables and massive fireplaces. The Inn hosts weddings and other events here, as well as being a B&B. The breakfast was served on the main floor and was delicious. The staff and owners we met were all very friendly and personable. We met one of the owners, Lee, and his daughter, as well as their pet labrador Choco. The owners as well as the staff were all very friendly and informative. We had a great visit, really needed a getaway, and would stay here again. We have been to B&Bs where the staff and/or owners are not very friendly in the past, and it really makes a difference that everyone here was so nice.
Full disclosure - the fireplace did go out once in the middle of the night, forcing my husband to get out of bed in the cold to relight it. The hot water tap took forever to produce hot water, and the taps were reversed. Bottom line - if you want modern and perfect, go to a Hilton. If you enjoy feeling like you went back in time to a lovely 1800s mansion, give this Inn a try! The personable staff, the lovely surroundings, as well as the awesome Inn itself, are definitely worth a visit.

Room Tip: I can only vouch for the Robert Frost room - we didn't see any of the others. But ours was very...
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  • Stayed: January 2013, traveled as a couple
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Thank Laura K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2012

We came as a family on the last day of our Crowd Cut voucher before it expired due to the lack of snow for xc skiing my husband and I were looking for last year. Unsure what to expect, this rustic little place was a fun surprise with excellent breakfast and charming decor. A very friendly dog Choco added to our girls' (ages 4 and 2) experience. In general this is not a place with tons to do for little kids but, knowing this, we planned accordingly and brought some fun kid games, etc, wandered in downtown stillwater to find a very authentic pizza place for dinner, and just enjoyed being a family.

Room Tip: We stayed in the Pablo Picasso suite, which oddly, did not boast any Picasso works but was fun none...
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  • Stayed: December 2012, traveled with family
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Thank Rachel U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2012

The Outing Lodge may have once been a fantastic B&B, and certainly has tremendous potential due to its location and setting; however, it appears to be in dire need of a general cleanup and repair. The exterior of the Lodge building could be rustic and quaint, if you overlook the unfinished roof repairs, peeling trim paint, and some boarded up windows. Our room was OK, but the bed was very squeaky and the 30-year old jacuzzi tub could stand to be updated. Our main disappointment was with the Lodge grounds. It is set in a beautiful location with nature all around, yet every where you look is junk associated with unfinished construction projects on the Lodge and the adjacent owner's home and event center. Piles of bricks, wood, metal, and garbage have clearly been laying around for years. Even if the projects aren't completed, just a good common-sense cleaning up and removal of all the junk would do wonders for the atmosphere and nature walks around the grounds. We will not consider returning until these issues have been addressed.

  • Stayed: December 2012, traveled as a couple
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3  Thank Outd00rsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carlota1, Manager at Outing Lodge at Pine Point, responded to this reviewResponded December 10, 2012

You are absolutely right: making differences matters.
We thank you for your feedback. We appreciate your input: we would not improve if we were not able to point where our shortcomings are.
As you correctly describe, the Lodge is not only a 'rustic' location but also has many construction and repair 'projects’. The trash area , the piles of building materials, the piles of wood for fireplaces & bonfires, the cars stored outside are an 'eye sore' and do not add ‘beauty’ to the gardens and grounds. Yes, there is a lot of junk and materials that should be removed or used.
It is our goal to fix these situations while continuing to make improvements on the grounds & repairs to the buildings. In this spirit, however, we can be forgetful about the importance of maintaining a 21th century ‘commercial standard appearance' for a location like ours.
We, owners, tend to focus on the 'long term ideal' towards which we strive for ("to be a truly elegant 1900 English country home") and naively hope for tolerance and understanding from all our visitors and guests.
We understand your criticism and frustration: we also see a huge potential and for the same reason, we continue to enjoy working hard on it. We know also that malgre the ongoing projects, many of our guests are able to appreciate the history, the progress and the projects already completed. They can focus on the uniqueness of who we are. Which is much more than junk.
There is a huge difference between seen a glass half full or a glass half empty. For many the glass is half full. For others, it is half empty.
At the Outing Lodge, we like to see and drink from glasses full of history and authentic beauty.

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Reviewed November 23, 2012

The Outing Lodge overlooks Lake Louise, with access to hiking trails and a short drive to Stillwater. The place's history is fascinating, and our room (the Bob Dylan Room) was nice. I'd recommend this for a romantic stay, or check it out for weddings etc.

  • Stayed: November 2012, traveled as a couple
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Thank iescout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2012

I stayed at this B&B in October for a night. It is a very cozy place, the breakfast is decent and has a European feel to it (eggs and croissants to yarn for).
The room (#3) was huge. Large main area with large bed, fireplace, chairs by fire, and some oddly placed/matched furniture. It has three rooms off from this room. First located off to hte right through french doors has a futon sofa that could be a queen sleeper, small space, but nice art books. The other room straight ahead opened onto a sun porch with two twin beds and a fridge/microwave. Tons of windows and sunlight. the last room was the bathroom. Large, but the shower was from the past. Using original looking plumbing, the space was large (made for handicap), so a unique experience.
I wish i could have stayed here longer, and when the weather was nicer. As it was, the room was too large for us, but we did sneak a peek at a few other rooms we knew were unoccupied (always try to do that to get a feel for the space). A few are smaller and much cozier, each had a fireplace. The upstairs has a large library/banquet space. lots of books to loose a Saturday afternoon in.
The feel was, looks elaborate on a budget. The place has been in renovation for years, and it still needs some touch ups. If you can looks past these little nuances, it is worth the stay, a very quiet place, with some lovely views.

  • Stayed: October 2012, traveled as a couple
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Thank minniapple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carlota1, Manager at Outing Lodge at Pine Point, responded to this reviewResponded November 21, 2012

Thank you very much for taking the time to review the Outing Lodge and for appreciating some of the unique aspects of our 'out-of-the-beaten-path' B&B !!

Come back soon: the lodge is lovely with snow and the trails are groomed for skiers!

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Additional Information about Outing Lodge at Pine Point

Address: 11661 Myeron Rd N, Oak Park Heights, MN 55082
Location: United States > Minnesota > Oak Park Heights
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 B&Bs / Inns in Oak Park Heights
Price Range: $165 - $228 (Based on Average Rates for a Standard Room)
Number of rooms: 9
Official Description (provided by the hotel):
19th Century History Preserved at the Outing Lodge European style 19th century country home, surrounded by lawns and gardens with 300 acres of wooded park land ~ a place where people would go to get away from modern city life. Pine Point was founded in 1858 as Minnesota's second "poor farm," a home for the chronically indigent or those temporarily down on their luck. Stillwater was a wealthy community in 1850, the territorial capital. In this abundant atmosphere, a desire to help the less fortunate culminated in the construction of this poor farm. The prize-winning dairy farm became both a home and a workplace to thousands of needy for almost 100 years. When the farm was closed in 1957, the land was planted in pine trees, now Pine Point Park. The house went on for 20 years as a Rest Home. In the 1980s, to save it from proposed demolition, Lee Gohlike began its renovation. He gutted its interiors with a reverence for its historic past: wide-planked wooden floors cut from old pine beams provide a perfect backdrop to the many elegant antique furnishings, numerous candelabra and massive fireplaces. Featured in Midwest Traveler, Star Tribune and other local & national publications, this beautiful Georgian home is a destination for exclusive retreats & events. Guests enjoy cross-country skiing, horseback and biking trails connecting to the Metro system. Theme dinner calendar of events. ... more   less 
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Also Known As:
Outing Lodge At Pine Point Hotel Oak Park Heights

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