We reserved our rooms online via Magnuson Hotel's corporate website. The website clearly states the hotel is pet friendly. In addition, we included a note saying we needed a pet friendly room. However, upon check-in, it turns out the hotel is primarily NOT pet friendly. They didn't have a pet friendly room and were going to have us have our dog sleep in our car. Rather than apologize, we were lectured on why in this day and age, one should always call a hotel direct versus booking "online" because the hotel can't be accountable for all of "those" sites out there that don't pass vital information along. Guess what - you put yourself on "those" sites. You claim to be pet friendly, but in fact have 1-2 rooms that are pet friendly. And your own personal corporate website is not someone else, it is yourself. After throwing quite a scene, he somehow found us a room that was in fact pet friendly. Despite things being worked out, I was still lectured multiple times about how this wasn't his fault but rather mine for using something crazy like the internet to book a room. For real? Pretty much ruined the entire experience. That said, the hotel was in the process of having some remodeling done. The continental breakfast was what you'd expect in an inexpensive hotel (cereal and dry bread, couple grocery store donuts and pretty much no seating area). But, for the price, it would have been fine had the customer service realized that there mistake is not my fault.
- Official Description (provided by the hotel):
- Magnuson Hotel & Suites underwent an entire remodel during the winter of 2014. This reinvented getaway has everything you need to enjoy your stay in one of the most beautiful areas in Minnesota. So, go do a little shopping, fishing, boating, skiing or anything you like to do, then come back and relax in our clean and relaxing spaces. Amenities Inlcude: Complimentary Continental Breakfast Indoor Pool & Whirlpool 24-Hour Front Desk Guest Laundry Facilities Small Pets Allowed (Fees Apply & Only in Designated Rooms) Free Parking King Jacuzzi Rooms Free Wi-Fi Internet Microwave & Refrigerator in Every Suite 32" LED Flatscreen with DVD in Every Suite Coffee Maker in Every Suite Shuttle Service Available Upon Request (3rd Party) Corporate Rates ... more less
- Reservation Options:
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- Also Known As:
- Days Inn Nisswa Hotel Nisswa
- Nisswa Days Inn