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“Pleasantly surprised!”

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AmericInn Lodge & Suites Mora
Ranked #1 of 1 Hotels in Mora
Ramsey, Minnesota
Level 4 Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Pleasantly surprised!”
Reviewed January 10, 2011

Stayed in Mora for a hockey tournament. Location was PERFECT, staff was generally friendly (the night person was almost TOO friendly). The room was VERY clean and the availability of the microwave and mini-fridge was a pleasant surprise as well. Loved having the hairdryer in the room as well.

We thought it was weird that the pool wasn't going to be open until 3pm, but once they saw our group arrive, they allowed us to use it early (I guess). Also strange that we got a call right around 10pm asking if we had any pool towels in our room. Given the number of kids going between rooms after 9pm we did get annoyed with the sounds of doors slamming, but that was much more a parent issue than a hotel problem.

Breakfast in the morning was great. Much more than a continental is to be expected. The staff kept it well stocked and if there was one suggestion about the breakfast bar would be that there needs to be more than one waffle maker :-)

Oh and we wish they would've allowed pets.

We'd stay there again with no hesitation!

  • Stayed January 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JillK-MN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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67 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 4, 2010

I made a reservation for Saturday, July 31 in a N/S King Whirlpool Suite only to be told after traveling for 2 hours with my 8 month old baby and arriving at 11:30pm that they didn't have a room for me and that 'reservations messed up'. There were no other hotels in the area that were available. The Front Desk agent was new and had no idea to handle the situation.

Generally with this happens, the hotel is responsible for 'walking the guest' to a comprable hotel in the area and picking up the tab. That's what other hotels do!!!!
However, this did not happen. I had nowhere to stay. After standing at the front desk calling other hotels in the area FOR THE HOTEL that messed me around, I was finally put in their meeting room on a pull out sleeper sofa to be shared with myself, my husband and my baby.

The room had no curtains (only broken blinds….we had to put up towels on the windows), no tv, no phone, no coffee machine and all in all was quite the frustrating night. YET……….I was STILL CHARGED!!!!! I have left numerous messages with Customer Service and I am still waiting for the GM to return my call with a resolution and a credit.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank my_honest_opinion_01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Mora hotels

j2651
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 6, 2010

We were here for a wedding and the staff was horrible. Wouldn't let us check in for the bride even though she was told it would be fine. She had to leave her reception to check in. Closed the pool early. Wouldn't offer late check out. We had rented the party room and they had the fridge locked and then came in and started cleaning while we were still there. Tried to charge us twice for our room - once at night when we checked in and once again in the morning....PLEASE DON'T STAY HERE...WE NEED TO DEMAND BETTER SERVICE. STAY SOMEWHERE ELSE!!!!!

  • Stayed January 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank j2651
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 5, 2010

I would not recommend this hotel to anyone. Prices were high for the facility and the location. It wasn't so much the quality of the hotel that was unacceptable, but rather the "feeling" that we weren't welcome that our entire group felt at this hotel. All but the main light was off in the main lobby area for the entire time of our 2-night stay. (The "warm and cozy" area with a fireplace, which was not lit, was dark and cold.) We felt like we were being watched so that we wouldn't walk out with their lamps or pillows, etc. It was odd that our credit cards were billed at the time of check-in, rather than check-out...again, giving us the feeling that they expected us to try and get away with something. Meeting facility was spacious and adequate for our needs, but the refrigerator was locked in the meeting room...again-giving everyone a feeling that guests weren't to be trusted. Rooms were clean, but small. Towels should be upgraded.

  • Stayed January 2010, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MinnesotaBetsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis,Mn
Level 5 Contributor
89 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 16, 2009

Standard on the road motel, back area used by semi for parking, no eating place within walking distance, Easy web access, pool, breakfast was basic, cereals, rolls, and toaster waffles. Good selection of cable TV. No desk in room to do any work on.

  • Stayed July 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank business-traveler-Mn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hell
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 29, 2006

Made reservations on-line the night before I arrived and when I showed up they REFUSED to honor my price even though I had the reservation printed.

They wanted to charge me $20 more for one night, when I refused to pay they charged my CC anyways.

Stay away from this hotel!!!! Sleep at a mom & pop if you have to!!

  • Liked — NOTHING!!!!!!
  • Disliked — THE HOTEL MANAGER AND STAFF
  • Tips/Secrets — Stay away from this hotel!!!!!!!!!!!!!
  • Stayed July 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Service
Helpful?
4 Thank mqtman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about AmericInn Lodge & Suites Mora

Property: AmericInn Lodge & Suites Mora
Address: 1877 Frontage Rd, Mora, MN 55051-7133
Phone Number:
Location: United States > Minnesota > Mora
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Mora
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — AmericInn Lodge & Suites Mora 2.5*
Number of rooms: 41
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