Brought my son and friends to BTF for his birthday. Purchased 7 2-hour unlimited packages for he and his friends. 45minutes into the 2 hours their power went out and they closed down for the night. I was asked to leave my contact info & told that I would be refunded the $165, but no one has called me back. I have talked to TWO "managers" on two occasions and one promised a refund and even took my credit card number down to credit. Two weeks have passed and STILL no credit. Thumbs down on this place for being a total rip-off!