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“Time to spruce up”

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Holiday Inn Express Minneapolis-Minnetonka
Ranked #6 of 9 Hotels in Minnetonka
Certificate of Excellence
Reviewed May 8, 2012

Checked in with my wife for a two day week-end and we were satisfied. Room clean,bed adequate,linens clean,toweling fresh and standard HI-Express.
But the room needs re-conditionong. The pillows are dreadful. The toilet is the mid-90's low flush and hardly works,the shower needs an upgrade and the room carpet and decor should be renovated. The AC has a secret over-ride and would not clear room of stale oders or shower humidity, making getting to sleep a challenge as the room was much warmer than the 60 degree reading we tried to set it at.
Those lucious HI cinnamon rolls almost overcame long sitting omelets, but not quite. Breakfast room inadequate for the size and occupancy of hotel.
Children raced through the halls on two floors throughout evening in spite of vow by front desk to apprise parents. Disappointing

Room Tip: This is a quiet area so external noise is modest, but Inn rooms are not very sound proof.
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  • Stayed: May 2012, traveled as a couple
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Thank RMN123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXMSPMK, General Manager at Holiday Inn Express Minneapolis-Minnetonka, responded to this reviewResponded May 10, 2012

Thank you for taking the time review your stay with us. I apologize that your stay was not enjoyable. We are in the process of renovating the hotel and would love for you to stay with us again so you can see the changes.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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86 - 92 of 112 reviews

Reviewed February 25, 2012

It is very close to Minneapolis and Mall of America, the front desk service was amazing, they were both very informative and friendly, they provided complete details on the hotel and its amenities. They also provided a lot of info on the area, a list of local eateries and places that would deliver directly to our room. Our room was very clean, and smelled fresh. They were more then happy to provide extra pillows. Did not use the pool but took a peek and it looked standard but nice.....It is very well priced, a great value! I would stay stay here again for sure!

  • Stayed: February 2012, traveled as a couple
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Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXMSPMK, General Manager at Holiday Inn Express Minneapolis-Minnetonka, responded to this reviewResponded March 21, 2012

Thank you for taking the time to review your stay with us. We are glad you enjoyed your stay with us and look forward to your next visit to Minnetonka.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2012

My main thing in a hotel is clean. This was wonderfully clean! Wonderful breakfast! Would stay again.

  • Stayed: January 2012, traveled on business
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Thank jnrae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXMSPMK, General Manager at Holiday Inn Express Minneapolis-Minnetonka, responded to this reviewResponded March 21, 2012

Thank you for taking the time to review your stay with us. We are glad you enjoyed your stay with us and look forward to your next visit to Minnetonka.

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Reviewed January 30, 2012

I stayed at the Holiday Inn Express for business. It has a great breakfast, with an abundance of choices to start your day right. Coffee and cookies are offered all day/night. The only complaint I would have is that the walls seem to be thin and the heater in my room was a bit loud. Also, it's only about a 20 minute drive from the MOA & downtown Minneapolis. I had nice stay while I was there!

  • Stayed: January 2012, traveled on business
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Thank Robyn G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXMSPMK, General Manager at Holiday Inn Express Minneapolis-Minnetonka, responded to this reviewResponded March 21, 2012

Thank you for taking the time to review your stay with us. We are glad you enjoyed your stay with us and look forward to your next visit to Minnetonka.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2012

We stayed here one night for a quick New Years Eve getaway. We wanted a nice place for swimming. The pool was a nice size, but a little cool. There was also a nice sized hot tub, but that was a little too hot! The bathroom right by the pool had standing water in it throughout our stay. It looked like the floor was not slanted toward the drain. Also it looked like the garbage bin in that bathroom was not emptied from the time we arrived in the early afternoon and went swimming until we left the pool mid morning the next day. Other than that the hotel room was very clean, and the bed and pillows were nice. The breakfast was good, but not great. What you would expect for a free breakfast. The hotel met our needs for a short stay to go swimming.

  • Stayed: December 2011, traveled with family
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Thank judybMinnesota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXMSPMK, General Manager at Holiday Inn Express Minneapolis-Minnetonka, responded to this reviewResponded March 21, 2012

Thank you for taking the time to review your stay with us. Your feedback was shared with the entire staff in order to keep improving customer satisfaction. We look forward to your next visit to Minnetonka.

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Reviewed November 18, 2011

It has just about everything that I hold in high esteem. It is clean, comfortable and quiet and the people that work here always seem pleasant enough. Some of the rooms are very large suites and that is what I had this trip. There is an indoor pool and workout area (very limited with only two treadmills and an ellipitical machine and a small universal weight machine) I like to have access to a stationary bike and they don't have one. All in all the breakfast is good with hot items and cold items. Only thing that I would say is that the location is a bit bare since it is located adjacent to an office park so not a lot of variety of restaurants in the immediate vicinity (Jimmy's is pretty good right across the parking lot) and there is also a Jimmy John's right across the street as well. Overall it is a nice property and you won't be disappointed.

  • Stayed: November 2011, traveled on business
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Thank frhays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXMSPMK, General Manager at Holiday Inn Express Minneapolis-Minnetonka, responded to this reviewResponded December 7, 2011

Thank you for taking the time to review your stay with us. We are glad you enjoed your stay with us and look forward to your next visit to Minnetonka.

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Reviewed September 25, 2011

Typical Holiday Inn Express. Easy to get to, clean, comfortable, hot shower. Well stocked bathroom with nice towels. Breakfast is typical (not fresh prepared, but plenty of options including several hot items). 32 inch LCD TV with HD programming. Good hi speed wi fi. There is a good, if pricey restaurant next door (15% discount from the Hotel makes it somewhat more reasonable, but still expensive), plus a sub shop and a coffee place if you need expensive coffee in the morning (I do). Great Place for a business stay. Pillows are terrible however - they offer both "soft" and "firm" pillows - which are both lumpy and uncomfortable - definite downer. If they had decent pillows it would of gotten them an above average rating

  • Stayed: September 2011, traveled on business
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1  Thank ddcfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEXMSPMK, General Manager at Holiday Inn Express Minneapolis-Minnetonka, responded to this reviewResponded December 7, 2011

Thank you for sharing your experience of your stay here. We are always looking to improve our service and product and value guest feedback. Thank you for your patronage and we look forward to your next stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Minneapolis-Minnetonka

Address: 10985 Red Circle Dr, Minnetonka, MN 55343-9105
Phone Number:
Location: United States > Minnesota > Minnetonka
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 Hotels in Minnetonka
Price Range: $95 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Minneapolis-Minnetonka 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
Welcome! Enjoy a cozy new look throughout the Holiday Inn Express Hotel & Suites, in a totally smoke free environment. For business or pleasure you'll find state of the art features you expect from a great hotel.Featuring the Simply Smart Bedding Collection, we have added wireless Internet to our already wired rooms and a new business center with PrinterOn capabilities. Conveniently located on the corner of hwy 62 and Shady Oak Rd. just one mile east of I-494 and adjacent to Opus Office Park. Whether traveling for business or leisure our easy on/ off access from hwy 62 to hwy 212 or hwy 169 only gives more accessibility to any venue you may want to visit. ... more   less 
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Also Known As:
Holiday Inn Express Minneapolis-Minnetonka Hotel Minnetonka
Holiday Inn Minnetonka
Minnetonka Holiday Inn

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