Stayed at your hotel last weekend, upon arrival we were greeted by Anita, I am unclear as to why your hotel has her at front desk She was rude very uninformed and clearly noted on our reservation that we were to receive an honor room, she choose instead to put us in a room that was not on the honor floor (found out later there were rooms available on the honor floor) and proceeded to have waters and sodas brought to our room to accommodate us. If you want your business to improve you may want to put her where no one can talk to her. After the front desk issue, I must say your other staff was very friendly and helpful. I would like to thank Pat and Junior for making our stay enjoyable great guys and so courteous.
- Official Description (provided by the hotel):
- Located in the heart of the city, this all-suite hotel is walking distance to Target Field, Hennepin Theatre District, the Minneapolis Convention Center, Nicollet Mall and Target Center. Large guest suites are 25% larger than most standard hotel rooms and feature the luxurious Suite Dreams beds, in-room safes, spacious living rooms, refrigerators and microwaves. Come lounge, network and cozy up by the fire in the lobby or visit Lot 57, our onsite restaurant and bar serving breakfast and dinner. Grab a cup of coffee in our full-service, onsite Starbucks. ... more less
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- Also Known As:
- Doubletree Suites By Hilton Minneapolis Hotel Minneapolis
- Doubletree Hotel Minneapolis
- Doubletree Minneapolis