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DoubleTree Suites by Hilton Minneapolis
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Savings alert! 34% below average rates

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Reviews (1,150)
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All reviewsdouble treewarm cookiesconvention centernicollet mallwithin walking distanceorchestra hallfront desk staffsitting areabreakfast buffetliving roomwould definitely stay here againchecking incoffee makerupon checkparking ramphotel restaurantconvenient location
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922 - 927 of 1,150 reviews
Reviewed April 24, 2013

To put into perspective, had to stay here because Hyatt sold out of rooms for convention. Stain on bedskirt, but overall room was clean. I may be picky, but what's up with the small round toilets? Would have liked a cheaper breakfast alternative. Nice selection of hard and soft pillows.

  • Stayed: April 2013, traveled on business
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Leo Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this reviewResponded April 25, 2013

I am sorry you did not completely enjoy your stay. We truly strive for every aspect of our guest’s stay to be memorable for all the right reasons, and it is humbling and disheartening to hear that we did not exceed your expectations. Our housekeeping is usually spot on, and our accommodations and service second to none. I appreciate you letting us know what we can do better with. I certainly hope you choose us again next time, so we can show you all the improvements that we are making. Thanks.

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Reviewed April 20, 2013

Lovely interiors, beautiful lobby, GREAT breakfast. Housekeeping was a little slow, and it took 3 tries to get them to fix the flickering light in the bathroom. Bed was very comfortable. Did not like the 'Pure Room' air filtration system though. Always smelled weird upon initial entry into the room.

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank SAHMmy52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this reviewResponded April 25, 2013

Thank you so much for staying at the Doubletree Suites in Minneapolis. Thank you for all the nice comments about your stay. The staff and I take our guest’s experiences very seriously, as you are the reason we have a job, but more importantly, have a passion. I am sorry you thought the PURE rooms smelled funny. I have extensive training on these rooms and while it is hard to get used to the smell sometimes, the rooms offers 8 times the regular air purity quality of a regular room, and 10 times the purity of a common place such as the lobby. Your sleep will ultimately benefit from using this room. I would love to tell you more about the details if you would like. Thanks again for being our guests, and I can’t wait to service you again. Thanks.

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Reviewed April 19, 2013

We chose this hotel because it had a pkg with mall of America. We had a great time and the employees were great. We got a worm cookie when we arrived and left. And when they said they were going to bring the item to our room they delivered on time and if the were late they called and said they were going to be late. I would recommend this hotel to other for sure we had a great time and can't wait to try another of their hotels.

  • Stayed: March 2013, traveled with friends
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Thank FamilyBowler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this reviewResponded April 20, 2013

It is so rewarding to hear that we did our job in creating a fantastic experience for you and your family. We take a lot of pride in being down to earth and genuine ambassadors of hospitality. We are glad you enjoyed the Mall package and our cookies. Come back and see us soon. Summer is right around the corner!

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Reviewed April 19, 2013

We came to have orientation at a downtown law school and it was within walking distance of all the school, shopping and the Twins ballpark. The staff were friendly, the room service was great. Only the weather was the downfall

  • Stayed: April 2013, traveled with family
    • Value
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    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank Deborah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this reviewResponded April 25, 2013

I will be very glad when the weather is not a negative factor anymore. We are supposed to have a 70 degree day this weekend so maybe spring is here? Thank you so much for your review. I am so glad that our staff and our hotel met and exceeded all of your expectations. We are working hard every day to improve our hotel and make things even better for the next stay. We look forward to seeing you at our hotel again in the future. Contact us if you need anything at all.

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Reviewed April 18, 2013

The suite was spacious and very clean. The service was good, but could be better and in some cases more prompt. The restaurant downstairs is convenient, especially for breakfast. However, the buffet breakfast could be better for a hotel of such a caliber.

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ina_31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dustin P, General Manager at DoubleTree Suites by Hilton Minneapolis, responded to this reviewResponded April 20, 2013

Thank you so much for taking the time to give the Doubletree Suites in Minneapolis a review. You have given plenty of reviews along your journey and we are happy to be a part of your portfolio. I wish everything would have been perfect for your stay, and I know we are capable of better. I realize you know what excellent service is, so I hope you come back to the hotel so we can prove to you we have what it takes to be the best hotel in Minneapolis.

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