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Residence Inn Minneapolis Downtown/City Center
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Reviews (255)
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Reviewed April 10, 2013

I and my wife got married at a near by venue on the 30th of march after which we moved in to the hotel. The hotel staff were so so helpful and cheerful, most especially a guy called Darrin. I have stayed at so many hotels but this is my first time of writing a review for any.

  • Stayed: March 2013, traveled as a couple
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Thank allanc829
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RITeam, Front Office Supervisor at Residence Inn Minneapolis Downtown/City Center, responded to this reviewResponded April 12, 2013

Thank you so much for your kind words. I am so happy that we could be a special part in your trip to Minneapolis and most especially your wedding day! Darrin is a great part of our team, and I will be sure to recognize him for it. We hope you return again soon!

Congratulations and best wishes,
Kelly Randall
Front Office Supervisor

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Reviewed March 28, 2013

Centeral place in the downtown close to the Nicolette Mall. It very comfortable in the winter exit directly to the Skyway and then to all point in the doentown without going out . Free hot cofee and tea at the recepition . Kitchenette in the suite is very helpful. The breakfest was american standars without vegetables. The reception team was very helpful.

  • Stayed: March 2013, traveled solo
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Thank elibir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RITeam, Front Office Supervisor at Residence Inn Minneapolis Downtown/City Center, responded to this reviewResponded April 1, 2013

Thank you for such a positive response in your stay with us, it is what we aim to achieve. I am happy to hear you fully enjoyed your experience in our hotel along with the skyway access in downtown Minneapolis.

We hope you return soon!

Thank you and best wishes,

Kelly Randall
Front Office Supervisor

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Reviewed March 27, 2013

I agree with all the other reviewers about excellent housekeeping, excellent location close to shopping, restaurants,university and mass transit; efficient check in staff; good breakfast etc so will only point out other pros and cons.

First the pros: 1. Who doesn't like fresh chocolate chip cookies in the afternoon and apples available 24/7 for a quick snack. 2. One reviewer mentioned a small shower. That was not the case in our one bedroom. The shower was in a full size tub with a nice curved shower rod so the curtain did not billow in during a shower. The shower head had good water pressure. 3. Maintenance staff is responsive. The shower head was loose causing water to spray from the pipe. We mentioned this on our way out in the morning and it was fixed when we returned. 4. True the main breakfast selections are the same every day, but there is a great variety of hot and cold items as well as a different egg dish in addition to the scrambled eggs. One morning it was eggs florentine and the next it was a egg/sausage/cheese biscuit. Waffle batter was premeasured in covered cups so no handling a messy batter pitcher and cups. Fruit was offered as an alternative waffle topper to syrup.

The only cons pertain to sleeping comfort. 1. A 145 pound early-twenties, athletic adult woke up with a sore back after a restless night on the sofa sleeper. It wasn't any better sleeping directly on the sofa cushions the next night. I recommend using the sofa sleeper only for children. 2. Usually I sleep like a dream at a Residence Inn, but the bed was too firm at this location so it was disappointing. The pillows were fluffable but compacted to a hard blob during the night so I woke up with a headache. I resorted to using the foam curved neck pillow I use in airplanes as a topper to one of the hotel pillows. The mattress and pillow was the only reason this property did not receive a five rating.

Restaurant recommendation: The Capital Grille a block away has fantastic steak and seafood. It is a pricy a la carte menu, but the steak was so tender it could be cut with a fork.

  • Stayed: March 2013, traveled with family
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1  Thank 59travelmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RITeam, Front Office Supervisor at Residence Inn Minneapolis Downtown/City Center, responded to this reviewResponded April 1, 2013

I appreciate your feedback on your stay with us. I do apologize that the sofa sleeper was uncomfortable for your family. We always hope to provide the best experience possible for each of our guests. We will explore this matter to be extra sure that our sofa beds are intact and reaching their best potential. If you do return to our property, we offer roll away beds as well and they may fit your needs better.

I am happy to hear that you enjoyed our breakfast options, and your room. I am also happy to hear that our staff was helpful and efficient in your needs, and you enjoyed the local area. We hope that you and your family return soon. We look forward to it!

Thank you and best wishes,

Kelly Randall
Front Office Supervisor

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Reviewed March 19, 2013

Pros:
1. Perfect location
2. Large rooms
3. Staff cleans the room on regular basis. No need to tell them.
4. Fully equipped kitchen
5. Good variety for breakfast and evening snacks
6. All major route buses and Light rail stations are not too far

Cons:
Can't really recollect any, but if I have to mention:
1. Same stuff available in breakfast everyday
2. Liquor shop is little far, on the parallel street ;)

  • Stayed: April 2012, traveled on business
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Thank TanmayWagle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2013

Connected to the Skywalk so it's convenient for shopping the Nicolette Mall or going to the Target Center. We had a room with a fireplace and Jacuzzi tub. The only negative of the room is that the shower is about the same as in my motorhome.As for the front staff, they were great. Housekeeping needs to learn to read english. We were still in bed with the "Do Not Disturb" sign and they wanted to clean the room.

Thank pumpcaptain
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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