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“Nice Marriott property, but needs renovation.” 3 of 5 stars
Review of Minneapolis Marriott City Center

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Minneapolis Marriott City Center
Ranked #18 of 44 Hotels in Minneapolis
Certificate of Excellence
New York City, New York
Level Contributor
47 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Nice Marriott property, but needs renovation.”
3 of 5 stars Reviewed December 31, 2012

I am a frequent Marriott guest spending over 130 days per year with the chain.
This was my (at least) 10th stay at this property in the past 5 years. First the good: the hotel is in an excellent location connected to the Skyway, with easy access parking and an excellent door staff. The lobby is beautiful and most of the staff were of expected high level Marriott quality. Now the not-so-good: this hotel is in dire need of renovation. There are significant signs of frequent use and ageing everywhere. Doors are worn out with huge gaps under them, worn and not really clean light switches, bathrooms, mattresses, linens, sofas, etc.. all of them show signs of significant wear. We had housekeeping knock at 8:30 AM on Saturday. My fault for not putting up the DND sign, but 8:30? The decor is early 90s at best. We had poor response from room service waiting for over an hour (and 3 calls) for some champagne glasses and a very lackluster response from the front desk on a Saturday night to have the issue resolved. I did hear that the hotel is being renovated on several floors and I hope that it will look magnificent. I will definitely stay there again and am hoping to see this property revived.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank AM-NYC1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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706 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
McLean, VA
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 20, 2012

I have stayed here before and like many aspects of this hotel. Location is good for many downtown purposes. Good restaurants are close by. Rooms are fine although nothing special. The one suggestion I would make regards the street level entry. The lobby is fine but on the 5th floor. The street level entry is so severe and utilitarian that it makes a depressing first impression. On a cold Minnesota day, it would be great to walk into an area with trees, plants, natural wood, maybe a fireplace or almost anything that would seem more welcoming than what it is now.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank oyster_afficionado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 17, 2012 via mobile

I recently stayed here to experience what my fellow colleagues like about this place. The hotel is within the Skyway system, so going to work in the morning woe be super convenient.

My first reaction within the lobby was how clean and fresh the general area was designed. There's a gifts shop, concierge, check-in, and the restaurant all equally spaced. The decor was like a Courtyard green and slate theme, without going overboard with all the tv's and monitor.

The rooms were a little small, bigger than the Hotel Minneapolis, but smaller than the Hilton and SPG options. My 2 biggest issues were the elevators and dining options. Due to the remodel, the 5 elevators are so slow. I actually stood for almost 10 mins on the 16th floor. The dining in option was not that great since the restuarant was not great either. It's basically your American type cuisine. At least the beers at the bar were following.

I generally like this place because the value is there, the location is great (I think the walk to see the TWolves play was less than my elevator experience), and the staff are really hospitable.

I would recommend this place to anyone who wants to see the TWolves or Twins play, have business meetings downtown, and any Elite members. The lounge is fully stocked.

  • Stayed December 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank fastball16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Westerville, Ohio
Level Contributor
76 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 4, 2012

Great location with connecting walkways to shopping, parking, restaurants and businesses.
security is sufficiant. Ask for a corner room with a view on the top floors. Becareful you dont get locked out of access from parking garage or connecting walkways if returning late. Security will assist you but it is a process to get in to hotel at times

Room Tip: Ask for a corner room with a view..
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kathy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gurnee, Illinois, United States
Level Contributor
212 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed December 3, 2012

I stayed 1 night at the Marriott City Center in November 2012 for a quick business trip. Getting to the hotel from the airport was easy and they had both valet and self park right outside the hotel. The hotel lobby was on the 5th floor of the hotel which was a little different, but not really a big deal.

My room was a corner room and oddly shaped. My TV was about 30 feet away from my bed, making it very difficult to watch. If you were working at the desk in the room then the TV was in a great location, otherwise it didn't make a whole lot fo sense.

I stopped in the bar for a drink and a bite to eat. Prices were high, as to be expected in a downtown hotel. But quality and service were great, also to be expected from a Marriott.

Not much else to report, it was a good hotel. The breakfast buffet was fine and the bathroom was clean. Actually the shower was really great, that would be the highlight of the hotel.

Room Tip: Try to avoid corner rooms as the layout is not advantageous
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Nick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sioux Falls, South Dakota
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed December 3, 2012

At check in at 10:30 Thursday evening, November 29, the person checking me in did an excellent job. Right away she noticed that my first night was my 50th night in 2012 qualifying me for Marriott Rewards Gold status. Being new to Gold status, she proceeded to tell me that the status opened many things for me, the first of which being the concierge lounge and its free breakfast the next morning. And since this was my first stay at the hotel in more than 8 years she then proceeded to personally show me around the entire lobby area, walking by and pointing out the Minneapolis Skyway elevators, the elevators to the guest rooms and where in the lobby bar I could get the best internet reception that evening. She really didn't need to do any of this. It started out my stay on a very high level and the balance of the three night stay did not disappoint. I only wish I had taken down her name so I could pass it on to her supervisors telling them of her excellent service and the job she did last Thursday night.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank curbysplace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
425 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed November 25, 2012

If you like the NY Marriott Marque, maybe you will like this hotel. It is the other hotel I abhor for the horrible elevator service. Rooms are very typical. I generally like Marriott rooms. Beds are comfortable , Bathrooms are nice, but I don't like taking a shower in the tub - oh well - typical Marriott. Concierge Lounge is pretty nice and exercise facilities are good.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank dt95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Minneapolis Marriott City Center

Property: Minneapolis Marriott City Center
Address: 30 S 7th St, Minneapolis, MN 55402
Location: United States > Minnesota > Minneapolis > Downtown
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#19 Business Hotel in Minneapolis
#23 Romantic Hotel in Minneapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Minneapolis Marriott City Center 3.5*
Number of rooms: 583
Official Description (provided by the hotel):
Welcome to the Minneapolis Marriott City Center - in the center of it all! Experience style and service at the Minneapolis Marriott City Center, just 1.5 blocks from Target Center in the heart of downtown Minneapolis. Connected to Macy's via skywalk access, one block from Gavidae Commons, half-block from the Nicollet Mall, and adjacent to City Center shops, ideal for your next night on the town. Whether you're looking for a romantic weekend getaway, a place to grab a quick bite to eat before the game at Target Field or US Bank Stadium, or a happening bar offering game day specials, an outdoor terrace and 12 flat screen TVs, we have everything you need to celebrate, no matter the occasion. Make yourself at home in over 500 guest rooms, many with stunning views of the city skyline, including spacious bi-level sky lofts that are perfect for an extended stay and relax in the new M Club Lounge, our flexible 24-hour work space. ... more   less 
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Also Known As:
Marriott Minneapolis City Hotel Minneapolis
Minneapolis Marriott

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