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“Great Location, Friendly Staff, Clean Room”

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Minneapolis Marriott City Center
Ranked #26 of 49 Hotels in Minneapolis
Certificate of Excellence
Minnesota
Level 5 Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Great Location, Friendly Staff, Clean Room”
Reviewed February 14, 2012

I chose this hotel based on its location to the Target Center. We were in town for a Timberwolves game and also an expo at the convention center. From the hotel, we were able to utilize the skyway system which worked great with 3 kids and very chilly temps outside (no need to carry coats and cold weather gear all day). You could also access a variety of restaurants nearby through the skyway. The staff at the hotel was very accommodating and friendly making sure we would have a room that would work with the kids. We stayed on the 25th floor and the room was surprisingly spacious for a standard double in a downtown hotel. The room was clean and ready when we checked in. The rollaway wasn't so comfortable, but adequate. Our room had a nice open view as well. I would recommend this hotel if you are going to be downtown Minneapolis for an event!

Room Tip: I personally always ask for rooms on the higher floors when staying in a downtown area to cut down o...
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  • Stayed February 2012, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank backcountrytraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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830 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (185)
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Rochester, MN
Level 6 Contributor
146 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 12, 2012

Stayed here for a small conference and had a great experience
Great service at check in, nice meeting rooms and meals.

  • Stayed February 2012
    • Value
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    • Service
Helpful?
1 Thank kagardner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crowne point
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 8, 2012

I have stayed at the Marriott several times. Usually, it has been a great experience. The location is great, the hotel is clean, and the breakfast is very good. However, my family has had horrible experiences the past two stays. Last April, a convention was taking place and the halls were noisy and full of drunks. We asked to move in the middle of the night but the floor was full of more drunken guests. Against my better judgement, I stayed there again in January. I had to call the front desk twice- once at 2:30 AM and again at 4:00 AM because of loud, vulgar guests. If you want to sleep well, this may not be the place for you. I did complain in January and was given free valet parking. Great. This should have been a free night. Either the Marriott Downtown MSP raises its rates to keep unsavory elements out or improve its level of security.

  • Stayed January 2012, traveled with family
    • Location
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Helpful?
2 Thank viszla03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota, Florida
Level 5 Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 19, 2012

Easy to find, and there is a Marriott self-park with easy access just beyond the hotel entrance. The signage is clear, with color-coded levels. I felt safe as a female single traveler. From the self park elevator, there is a little walk through a mall to the main floor elevators which take you to the lobby. I echo the many comments about the service. Over the 3 nights I stayed (Jan 9 - 12), I had several occasions to interact with the bellmen, concierge, business center, front desk, club level lounge, and the housekeepers. All were incredible. The lovely European-accent housekeeper knew I liked a certain tea, and she left a bundle of them outside my door when the do not disturb was out. The club level lounge is sooooo relaxing and they have HEALTHY evening snacks. The gym is great, with all working machines and several of each so you never have to wait. The gym attendant was friendly and helpful. I wish I would have jotted down names to report because all deserve a gold star.

Room Tip: Select room away from ice machine or elevator. Concierge is floor 30 if your loyalty level or stay q...
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  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TravelTeam4985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport, Minnesota, United States
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 11, 2012

The hotel was very nice. Great location and the rooms had very nice views. The restaurant/bar in the hotel was honestly the worst experience I have ever had. We stopped down to get some snacks before going out on new years eve. Our 3 pizzas turned into a two hour fiasco. No silverware was brought to the table' my friend ate half her salad with her fingers by the time someone got around to paying attention and it was not busy maybe 3 tables full in the whole place. Our waitress left half way through serving us. We were charged for drinks that never came. The worst part the manager standing right there aware of everything going on the whole time and did nothing about it.

  • Stayed December 2011, traveled with friends
    • Value
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Helpful?
Thank Caitlin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kurtboerner, Manager at Minneapolis Marriott City Center, responded to this review, January 17, 2012
Thank you for taking the time to let us know about your experience in our restaurant on New Year's. We sincerely apologize for the level of service that you received during your visit. We have spoken with the manager and servers that waited on you that evening to discuss how we failed to meet your expectations. This will serve as a valuable training tool to our staff so that we can improve on our service in the future.

Thank you again for bringing this our attention.

Best regards,

Kurt Boerner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut
Level 5 Contributor
63 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed January 9, 2012

This hotel in very well placed for business in downtown Minneapolis. It is connected on the Skyway to the City Center which makes it extremely convenient for Macy's, Saks Off Fifth, and a bunch of restaurants.

The rooms are very nice, flat-screen TVs, good-sized bathrooms, convenient lobby bar & Restaurant, great sized desks for work.

I especially want to complement Nicole who works at Registration....she recognizes repeat guests and is quick to try to help the guest.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MBAX01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi, Iowa
Level 4 Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed December 28, 2011

I stayed at the Marriott City Center for a Timberwolves game. It is a great location, a block from the Target Center, easy walking distance. I'm a platinum Marriott member and was staying on points. I valeted my truck at the front door because i was afraid it would be a tight fit in the parking garage (6'5" limit). We received an amazing upgraded room... Two stories on the top floor with a great view. Because the concierge lounge was closed for the holidays, they gave me a free pass for breakfast and appetizers at the hotel restaurant. Overall, it was just a great experience.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank coachGS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Minneapolis Marriott City Center

Property: Minneapolis Marriott City Center
Address: 30 S 7th St, Minneapolis, MN 55402-1601
Phone Number:
Location: United States > Minnesota > Minneapolis > Downtown
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#19 Business Hotel in Minneapolis
#23 Romantic Hotel in Minneapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Minneapolis Marriott City Center 3.5*
Number of rooms: 583
Official Description (provided by the hotel):
Experience award-winning style at the Minneapolis Marriott City Center, one of the leading downtown Minneapolis hotels boasting unmatched service and luxurious amenities for every welcomed guest. Make yourself at home in our 583 inviting hotel rooms with stunning views of the city skyline, including spacious bi-level suites with art and stylish furnishings, relax in the new M Club Lounge, our flexible 24-hour work space. The traveler who likes to stay active has the chance to invigorate and revive at our Minneapolis hotel's downtown state-of-the-art fitness center for convenient recreation. Plan business functions in over 42,000 square feet of flexible gathering space, or savor the elegant details of renovated banquet halls for a wedding celebration to remember. Enjoy access to top Twin City attractions including the Target Center, Minneapolis Convention Center, Target Field, and Nicollet Mall. Experience the pulsating energy of a premier downtown Minneapolis, MN hotel at the Minneapolis Marriott City Center. ... more   less 
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Also Known As:
Marriott Minneapolis City Hotel Minneapolis
Minneapolis Marriott

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