We stayed here the weekend prior to New Years and was pleasantly surprise at the great customer service we received.
We arrived on the train early Saturday morning and they had a room ready for us! The staff was very helpful with restaurant recommendations and giving us directions to shopping and other area attractions. The manager on duty, Jackie LaTour, was phenomenal. She went out of her way to assist us with dinner reservations on New Years Eve and arranging a car for us to take to the train station later that night.
The only negative of the stay was the hot water issue...we stayed on the 17th floor and never had "hot" water. There was a hot water heater issue on day, but even after it was fixed we didn't have more than luke warm water. It was brought to the staff's attention and they did everything to try to make things better. Hopefully they'll improve their water heating system.
- Official Description (provided by the hotel):
- Crowne Plaza Northstar is centrally located in the heart of downtown Minneapolis and connected by skyway to most major businesses and entertainment venues, such as Target Field, Target Center, and Nicollet Mall. The new US Bank Stadium is only 0.8 miles away, and Loring Park is one mile away. Crowne Plaza Northstar offers two on-site restaurants, Cafe Northstar and Krona Bar and Grill. Crowne Plaza Northstar features a 24-hour fitness center, full-service business center, and free Wi-Fi for guests. The beautiful outdoor Skygarden is perfect for corporate and social events, plus over 10,000 square feet of indoor, versatile meeting space. Crowne Plaza Northstar is located two blocks away from the Light Rail Transit Station that services trips to Mall of America and the airport. The pay on-site parking ramp with in and out privileges for hotel guests is convenient. Exceptional staff is here to assist you every step of the way at Crowne Plaza Northstar. ... more less
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- Also Known As:
- Crowne Plaza Downtown - Northstar Hotel Minneapolis
- Crowne Plaza Minneapolis
- Crowne Plaza Hotel Minneapolis