We stayed here for a total of 6 nights: 4 nights, then had to fly to Michigan and back, then 2 more nights before we finally left for home. The first part of our stay was outstanding!! Great service from everyone: the front desk, the restaurant employees, and housekeeping staff. The room was very comfortable and clean.
However, the last part of our stay was not as good. From the hot tub, a vending machine, the ATM machine, and one elevator out of service to a huge mix-up in the arrangements for the shuttle to pick us up at the Light Rail station (which was out of service, so we had to take a bus, which made our arrival to the station late), we experienced less than stellar service. Our order for our room service breakfast was inaccurate as well. If our entire trip was the quality of our last two nights, my review would be quite different.
I'm willing to stay here again, and hope that the events of the weekend were either a fluke or the result of the manager not being in house over the weekend.
- Official Description (provided by the hotel):
- Minutes from businesses, area attractions and shopping, Ramada Plaza Minneapolis is business-paced and leisure-minded. Free Wi-Fi in guest rooms, modern décor, pool and fitness center, inviting public spaces. Our experienced meeting and catering experts can work with you to plan events up to 400 attendees. Complimentary on-site parking. Shuttle service within a five mile radius (complimentary, but based on availability). ... more less
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- Also Known As:
- Ramada Plaza Minneapolis Hotel Minneapolis
- Sheraton Minneapolis
- Four Points Minneapolis
- Minneapolis Sheraton
- Minneapolis Four Points