The property is an older one, but things are clean. The physical part of the property isn't the reason I will be returning though. Two gentlemen named Cory S and Mike are the all-stars that guaranteed I will use this hotel each time I am in town (monthly for the next couple of years).
Coming from the airport my plan was to take the train close to the hotel then call the shuttle to get me the rest of the way there. Due to construction, I was unable to get off at the stop I was supposed to. Got off at the next stop and called the hotel to come pick me up. The airlines had lost my luggage, I had to wait an hour at the airport to file my claim, couldn't get off at the stop I was supposed to, and now come to find out that the shuttle had stopped running 30 minutes ago. Frustrating! Mike answered my call and knew I was stranded. Cory got the shuttle back out and came to get me even though it was after hours. When I told Mike the cross streets where I was, he told me that I was not in a good area of town, and insisted he stay on the phone with me until Cory arrived. These guys looked out for me my entire stay, and I truly felt like they had my best interests and safety in mind. Both Cory S and Mike showed incredible customer service skills and guaranteed that this hotel will get my business from now on. I know theses guys will take care of me.
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- Also Known As:
- Days Inn Minneapolis/Univ Of Minnesota Hotel Minneapolis
- Minneapolis Days Inn