Wonderful, clean hotel in location close to convention center and Nicollet Ave. I wish the staff had been nicer. From the moment they realized I booked through hotels.com instead of directly through them, I was written off. When I booked, I asked about tax exemption since I was traveling for work and my non-profit employer would be reimbursing me. Hotels.com said to mention it upon check in and the hotel would take care of it. When I did so, I was condescendingly told that they were unable to do that and that I should automatically know how this works since I hadn't paid them directly. It's fine that they were unable to remove the tax but their tone was rude and uncalled for.
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- Also Known As:
- Best Western The Normandy Inn And Suites
- Best Western The Normandy Hotel Minneapolis
- Best Western Normandy Inn
- Best Western Minneapolis
- Minneapolis Best Western