Valet parking is $35 dollars, in four days here - not once, has a valet been anywhere to be found upon our arrival at the hotel. One of us must come into the hotel, trek to the front desk (truly a 1/2 block away from the valet door) and ask the front desk to page the valet. Then we wait. Upon complaining everyone tries to explain why we have to wait 10 minutes each time for the valet - it is a secure lot, it is 10 minutes away ... do I care? No, if I am paying $35/day for valet, I want a valet service.
Not once in at least four daily trips past the front desk has anyone looked at us, smiled or said hello. Yesterday as I approached the front desk, in clear sight, to request they find the valet, the desk person walked away going behind a locked "hotel personnel only" door leaving me stranded for another 5 minutes.
The TV's do not work on the treadmills and ellipticals. We are in a small two room suite. The building is so poorly insulated we need to keep the quilt like drapes closed obscuring the two walls of windows we should be able to enjoy. Bath amenities are the same as you would find at a Fairfield Inn. Separate living room area is tired.
We were here for our wedding, are both Platinum travelers, with multiple trips to MSP annually and this place is the worst downtown hotel we have ever stayed in.
- Official Description (provided by the hotel):
- Transformed from Minneapolis's historic Farmers & Mechanics Bank building, The Westin Minneapolis will be your home to renewal in the Twin Cities. Located at the pulse of cosmopolitan Minneapolis, we are a short walk away from the best the city has to offer. ... more less
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- Also Known As:
- The Westin Minneapolis Hotel Minneapolis
- Westin Minneapolis
- Minneapolis Westin