We always stay at the Radisson when we make a trip to Minneapolis, but we decided to switch it up this time and gave Westin a chance. Bad idea!
We were not moved to a different room even when we complained about the soggy carpet that got my belongings wet. They had no spare room at all i guess. We had to deal with it by putting towels on it and stepping on the wet towels instead while moving around in the room.
After the soggy carpet situation, the next day we were supposed to check out, the ceiling was leaking right where I had my purse!! Wow. We were only staying 2 nights by the way.
So they gave us a night off of our bill.
The hotel looked nice with friendly people. I would've probably loved it if they had tried harder to take care of our room situation. We will not be staying at any Westin again because we know if anything goes wrong we'll just have to deal with it.
- Official Description (provided by the hotel):
- Transformed from Minneapolis's historic Farmers & Mechanics Bank building, The Westin Minneapolis will be your home to renewal in the Twin Cities. Located at the pulse of cosmopolitan Minneapolis, we are a short walk away from the best the city has to offer. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Orbitz, Travelocity, Cancelon, TripOnline SA, Priceline, getaroom.com and HotelQuickly so you can book your The Westin Minneapolis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Westin Minneapolis Hotel Minneapolis
- Westin Minneapolis
- Minneapolis Westin