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Loews Minneapolis Hotel
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Reviews (1,794)
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All reviewstarget centervip managercosmos restaurantgraves hotelfourth floortwins stadiumcorner roommodern decorroom servicevalet parkingmini barbeautiful hotelheart of downtownbars and restaurantstwin citiesvalet servicebusiness trip
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Reviewed August 19, 2012 via mobile

Great location but the hotel needs to try harder to keep up with the competition.

Pros: very comfortable beds, wonderful location for exploring downtown & northeast.

Cons: having to write this review via cell service because it is $20/day to have wi-fi in any room (public spaces have free service though), room decor is a bit dated (ex: wood flooring is showing wear, wood paneling is pulling away from wall, crown molding is separating from the ceiling, outlet nearest bed doesn't work--thus floor lamp doesn't either, water stains from glasses set on the wooden corner window seat, desk is beat up)

Overall, while the view wouldn't have been as good, the in-room experience wasn't fancier than at much less expensive chain hotels. Plus I can get a quick cup of coffee most anywhere for free either in my room or in the lobby, but not at the Graves. Consider getting more for your money at other premium hotels downtown.

  • Stayed: August 2012
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Thank Jonny F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick C, Management at Loews Minneapolis Hotel, responded to this reviewResponded August 20, 2012

Jonny,

Thank you for staying with us. While we are thrilled that you were able to get a great night's sleep on our luxurious beds, We're sorry that you were not as impressed with the rest of your experience.

We have always believed that our sleek, streamlined interior helped to create a mood perfect for decompressing after a long day. We appreciate the very detailed account of your thoughts, and are happy to take your feedback into consideration as we continue to make the necessary upgrades. Our current upgrades include adding illy Espresso Machines as well as replacing the hardwood flooors and carpet in all guestrooms. Addtionally, we've had the appropriate departments check out the room you occupied so we can make the repairs you've brought to our attention.

We are constantly working to improve for our guests. On behalf of the entire Staff, we would be proud to welcome you back during your next stay in Minneapolis. I'm sure that you will not be disappointed!

Best,
Patrick, Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2012

My husband and I stayed here for a weekend getaway for our 10 year wedding anniversary. Great location, right across from Target field, and shopping, also a movie theatre in the building. Clean, modern rooms, with luxurious sheets and a rain shower. Excellent resturaunts on-site and nearby. And most important great staff, everyone was very friendly and helpful.

  • Stayed: August 2012, traveled as a couple
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1  Thank Shyla H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick C, Management at Loews Minneapolis Hotel, responded to this reviewResponded August 15, 2012

Shyla,

We are certainly in the perfect location to access all the fun that Minneapolis' night life has to offer. I'm thrilled that we could help you celebrate such a momentous occasion! Thank you for taking the time to review us. I know everyone will appreciate your kind words! We'd love to welcome you back again next year.

Warm regards,
Patrick, Owner

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Reviewed August 9, 2012

I LOVED this hotel....and I really dont love hotels in general :)

Great location and a very, very spacious rooms that gleam with cleaniness and cool design. I almost didnt leave the room! Some nice bars in the hotel and friendly staff. Recommend!

Room Tip: I've given an average on value becuase this hotel really gets expensive at certain times of the year,however in winter low season you'll be able to grab a bargin
  • Stayed: September 2011, traveled on business
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Thank globetrotteuse75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick C, Management at Loews Minneapolis Hotel, responded to this reviewResponded August 13, 2012

It's lovely to hear such kind words, especially from someone who doesn't usually care for staying in a hotel! We're thrilled that we were able to help you enjoy this great city even more. Thank you for the fabulous review. We hope to see you next time you're in Minneapolis!

Regards,
Patrick, Owner

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Reviewed August 4, 2012

A friend and I decided to take a three day trip to Minneapolis for a concert. Since this was our first time in the Twin Cities, we chose Graves 601 due to it's convenient location to the Target Center. It's literally right across the street. The hotel is sleek and modern with ultra hip furnishings. I appreciated the low lighting throughout. Graves 601 has the best beds ever! The only thing that kept us from sleeping in was that we wanted to experience as much of the city as we could in three days. The extra flat screen in the bathroom and Hermés soaps were a plus. I must admit, the half shower door took some getting used to. The staff was superb! They were so helpful and always willing to suggest dining options. I can't wait to return to Graves 601. It is now my official Twin Cities hotel!!!

  • Stayed: July 2012, traveled with friends
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Thank Cheketa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick C, Management at Loews Minneapolis Hotel, responded to this reviewResponded August 13, 2012

Sounds like you had a fabulous time here in Minneapolis! I'm thrilled to hear that everyone made you feel so welcome. Our shower can take a little getting used to, but as you've seen, it's an invigorating way to start the day. Thanks for the fantastic review. We'll see you next time you're in the Twin Cities!

Regards,
Patrick, Owner

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Reviewed July 30, 2012

My husband and I booked one night at this hotel because we live in the Twin Cities, but wanted to have a fun 24 hour "date" where we could spend time downtown Mpls, attend a Twins game and enjoy some Saturday nightlife, without having to drive anywhere. The location of Graves 601 is fantastic! We spent the afternoon at Kieran's Pub, walked literally across the street to Target Field to see the Twins play, and then afterwards, walked around the building to enjoy some fun at Shout Dueling Piano Bar. We could easily walk to all of these attractions, and felt quite safe in doing so. We liked the lobby area and remarked that Graves felt like it was trying to be The Hotel at Mandalay Bay with it's modern and sheik decor. However, there are things that made it feel not quite on par with other upscale hotels that we have stayed at. For one, the service was just okay--Not horrible, but nothing outstanding. The best service we received was actually on the 4th floor bar area by Cosmos. It was fun to sit there, have a drink and dessert and watch the Olympics. Fun atmosphere and the bar is cool. The room we had on the 9th floor was okay. Very modern, but was missing some pizzazz. Maybe it was the cheap plastic hangers in the closet (all five of them), or the very simplistic decor--it just felt like it was missing something. The bed, however, was VERY comfortable. The shower was okay, but after staying at a place like The Hotel at Mandalay Bay with their waterfall showers, this paled in comparison. They put us on a floor with a bachelorette party (and we were celebrating our 8th wedding anniversary), but it was surprisingly quiet inside the room. We could hear hallway chatter in bursts, but once tucked in our room for the night, it was very quiet. In the morning, we had room service bring up breakfast, and it was delicious. Finally, we called down for our car from the valet, but unfortunately, that message was never relayed to the actual valet attendents. This is what I mean about the service--just not knocking it out of the balllpark. However, i will say that one very astute valet attendent noticed us standing there waiting, and he jumped into action and realized that he never got the message to retrieve our car from the front desk. He quickly corrected the issue, which was much appreciated. Overall, we will probably only stay there again when we want to do a similar overnight outing and be located right by Target Center or Target Field. Downtown Mpls prices are higher, especially on the weekend, but I would recommend that Graves pick up the pace on their level of service to justify their higher prices.

  • Stayed: July 2012, traveled as a couple
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Thank BeckyParksfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick C, Management at Loews Minneapolis Hotel, responded to this reviewResponded July 31, 2012

You're right! We're in the ideal location to catch a Twins game and access all the fun of MPLS nightlife. Of course, all of this is made even better upon returning for a good night's sleep in a luxurious bed!

We take pride in offering fantastic service to all of our guests, so I'm sorry if we fell short for you. However, you left a great description of what you'd like to see, and we will certainly do our best to become even better for you.

Thank you for your honesty. We'd be happy to welcome you back next time you and your husband need a night on the town.

Regards,
gravesl601Management Team

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