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“Housekeeping is very bad”

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TownePlace Suites Minneapolis Downtown/North Loop
Ranked #37 of 50 Hotels in Minneapolis
Certificate of Excellence
Reviewed September 13, 2013

Housekeeping person doesn't put vacuum everyday...they just ask us if u want to put vacuum....they say that we should clean the kitchen floor...they don't replace the soaps or shampoos until we ask them...this is very bad....

  • Stayed: September 2013, traveled on business
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Thank Sowmya K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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104 - 110 of 180 reviews

Reviewed September 5, 2013

Part of my 5 star rating is because we got a really great rate-not sure how, maybe caught it at a good time ($99). The staff was helpful, the place was very clean, the breakfast area was large enough to accommodate several people. The warehouse district was a nice, trendy area to hang out in.

  • Stayed: August 2013, traveled as a couple
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Thank Debra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2013

We spent 3 weeks here this summer with a family of four. We all enjoyed having enough room in a 2-bedroom suite, the location is great, the room was clean, service friendly, kids loved the pool and overall it was very affordable. So yes: recommended for extended stay.

If I had to mention one minus then it would be the combination of noisy airco and the paper factory next door that has lots of traffic at all hours of the day, but this was a minor issue in my opinion.

  • Stayed: July 2013, traveled with family
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2  Thank Gekhoed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2013

I checked into this hotel for a two night stay. First off, this hotel is not fancy. It's meant for long term stays and the room is set up in that manner. The is a small room with a tv, desk, and couch for working that is separated by doors from the main room. This work room was sufficient for getting some work done.

The area surrounding the hotel is in the North Loop area of Minneapolis and is a pretty nice, safe area. There are several restaurants w/in walking distance of the hotel that have good food and service.

I'd recommend this hotel to anyone wishing to stay in a nice property for an extended period.

  • Stayed: August 2013, traveled on business
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Thank HeadingSofromSD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2013

If you are planning to go to a baseball game, then this hotel is in a good location. However, I had business at the convention center, so this hotel is not ideal for that. It was about a 6 block walk to catch the free ride bus on Nicolette Mall to take us there. Or a $8 cab ride. Otherwise it was about a 35-40 min walk. The hotel itself was clean, but the walls are VERY thin. You can hear everything that your neighbors say and do. The beds are very comfortable, but the sofa beds are awful!! They do have egg crates that you can request if you get stuck on one for the night. The breakfast was a joke for a Marriott hotel. Oatmeal, cereal, muffins, yogurt, fruit, juice and coffee. Maybe this is because they have kitchens in their rooms and expect us to make breakfast there? The pool area is nice, but we didn't use it. The parking was $14 per day and you have a choice of an underground lot or one next to the hotel. I parked underground and it was very safe. The area around the hotel is pretty nice to the north with lots of condos. To the south is the ball field, which can be seen from the hotel. The Metrodome is quite a walk. It is doable, but there are a lot of hotels that are closer for a football game. There are some strip clubs down the street, but it didn't feel unsafe for 3 girls to walk at night.
The area is under construction, so it will be very nice once it is done.
I would probably not stay at this hotel again since I have stayed in so many in the Minneapolis area that are closer to everything. Like I said, it was just an ok stay.

  • Stayed: August 2013, traveled on business
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1  Thank deride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2013

Just got back after a 6 week stay at the Towneplace suites at Downtown Minneapolis. The biggest plus for this hotel is its location. Conveniently located from all downtown attractions/pubs, riverside walking trails, light rail commuter station and bus transit. The rooms were large, well stocked kichenettes, clean and efficient. The housekeeping did a wonderful job of ensuring that everything was maintained spic and span.
There are a couple of areas I was left disappointed. I base these comments in comparison to other Townplace Suites I've stayed. First of all, the internet speed was very disappointing. It wasnt even good enough to carry out a Skype call without dropping. As a business traveller, I found that quite let down. The biggest let down was the breakfast. Other than cereal, milk, fruit, juice and yoghurt, there wasn't anything else on offer. The other facilities I lived in used to offer toasts, waffles and hard boiled eggs.
I hope the hotel would pay attention into these two issues and ensure resolution in the near future. Other than that, I enjoyed my stay at this facility. In addition the staff at both front desk and sales are very friendly and competent. Given the fact that I had a corporate rate that is significantly lesser than the rack rate, I got very good value for my money. I would rate this place a 4 on 5 for a superb location and good value for money.

Room Tip: Recommend rooms in the upper floors. Tend to be a lot quieter.
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  • Stayed: July 2013, traveled on business
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Thank Epicurious263
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

I stayed here for a weekend. The hotel is nice and clean and the rooms are well equipped. It is a 10 minute walk to the Warehouse District, Target Field and Target Center. You can also walk to the blue line light rail to get to and from the airport. The staff was friendly and helpful. I did find two things disappointing though: The walls of the rooms are rather thin and you can easily hear your neighbors. And the breakfast in the morning was poor. I was not expecting a cooked to order breakfast, but only cereals, fruit and pre-packaged muffins is not the quality I was expecting from a hotel of the Marriott chain. I think that toast and bagels should be part of the breakfast food.

Stayed: August 2013, traveled solo
Thank Nordie200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Minneapolis Downtown/North Loop

Address: 525 N 2nd St, Minneapolis, MN 55401-1227 (Formerly TownePlace Suites Minneapolis Downtown)
Phone Number:
Location: United States > Minnesota > Minneapolis > Warehouse District
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 50 Hotels in Minneapolis
Price Range: $113 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TownePlace Suites Minneapolis Downtown/North Loop 3*
Number of rooms: 131
Official Description (provided by the hotel):
TownePlace Suites Downtown Minneapolis by Marriott is a conveniently located hotel near Target Field (new home of the Minnesota Twins), Mall of America Field, the Convention Center, Target Center, the University of Minnesota and the Hennepin Theater District. This downtown hotel features apartment-style suites with fully equipped kitchens including refrigerator, dishwasher, stove, oven and microwave. Downtown Minneapolis' solution to extended stay lodging, the TownePlace Suites offers special rates based on your length of stay keeping your budget in mind. Perfect for the business traveler, Twins fans, theater buffs or shoppers, the TownePlace Suites is within walking distance of the Light Rail/ NorthStar Rail and the Mississippi River. You can relax in our spacious guest rooms featuring Marriott's new bedding with triple sheeting and plush pillows, work out in our 24-hour exercise rooms or play a game of pool in our unique billiards room. Let our outstanding staff become your personal concierge! ... more   less 
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Also Known As:
Towneplace Suites Minneapolis Downtown Hotel Minneapolis
Minneapolis Towneplace Suites

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