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“Clean Hotel, but lack emergency preparedness!” 3 of 5 bubbles
Review of Renaissance Minneapolis Hotel, The Depot

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Renaissance Minneapolis Hotel, The Depot
Ranked #25 of 49 Hotels in Minneapolis
Certificate of Excellence
St. Barthelemy
Level Contributor
113 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
“Clean Hotel, but lack emergency preparedness!”
3 of 5 bubbles Reviewed September 19, 2006

Just arrived for 3 night stay. The rooms are very clean, but in need of updating. Rooms are relatively small with TV facing the wall, not the bed. The real complaint is what happened at 1 AM. The fire alarm went off and the entire hotel was evacuated. When I first called the front desk, there was no answer. Only one person was on duty with a few cleaning people left.

Fortunately, there was no fire, but the guests were standing outside in 35 degree weather with no communication from hotel staff or fire department. The poor front desk person was besides herself trying to cope with the problem. It was obvious that there was no training or enough staff to assist.

The beds are very soft and the pillows are older with stains visible since they don't double wrap them.

Dinner at the hotel was good. Service was good too. My major concern was their lack of emergency preparedness and respect to communication to the guests.

  • Liked — clean room
  • Disliked — no emergency plannning
  • Tips/Secrets — stay on lower floors
  • Stayed August 2006, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank islandmap
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Additional Information about Renaissance Minneapolis Hotel, The Depot

Property: Renaissance Minneapolis Hotel, The Depot
Address: 225 3rd Ave S, Minneapolis, MN 55401-2524 (Formerly The Depot Renaissance Minneapolis Hotel)
Phone Number:
Location: United States > Minnesota > Minneapolis > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Family Hotel in Minneapolis
#20 Romantic Hotel in Minneapolis
#23 Business Hotel in Minneapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Minneapolis Hotel, The Depot 3.5*
Number of rooms: 225
Official Description (provided by the hotel):
The Depot Renaissance Minneapolis Hotel is the perfect blend of history and style. We are located in downtown Minneapolis' Historic Mill District on the banks of the Mississippi River yet close to Nicollet Mall, popular local dining, sports venues, theater the riverfront area. Discover something new and exciting at our Renaissance Hotel. Our hotel has exceptional dining in Charley's Grill or our Stone Arch Bar and Patio. We are also connected to a seasonal indoor ice rink at the Residence Inn by Marriott hotel. ... more   less 
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Also Known As:
Renaissance Minneapolis
The Depot Minneapolis Renaissance Hotel
Minneapolis Renaissance

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