We arrived on Sun, Dec. 30 during a very busy time prior to the Vikings/ Packers game. We booked a regular room but asked to upgrade to the skating package. At first the woman helping us said that she didn't think we could upgrade because that needed to be booked in advance but she said she would check on it (and she actually did). She and another gentleman working the desk upgraded us to a package and sent us on our way. They were both so friendly, helpful and positive that I walked away and said to my husband 'best customer service ever!' The valet workers were also spot on so another added customer service bonus. Our room was comfortable, clean and nicely appointed. We didn't use the waterpark but did take advantage of the skating. The room package allowed the kids to come and go from skating as long as our stay lasted. There is a ballroom next to the rink that is absolutely stunning (doors were open so we took a peek). And the heated parking garage is an awesome perk during our frigi winters. I would not hesitate to stay here again.
- Official Description (provided by the hotel):
- The Depot Renaissance Minneapolis Hotel is the perfect blend of history and style. We are located in downtown Minneapolis' Historic Mill District on the banks of the Mississippi River yet close to Nicollet Mall, popular local dining, sports venues, theater the riverfront area. Discover something new and exciting at our Renaissance Hotel. Our hotel has exceptional dining in Charley's Grill or our Stone Arch Bar and Patio. We are also connected to a seasonal indoor ice rink at the Residence Inn by Marriott hotel. ... more less
- Reservation Options:
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- Also Known As:
- Renaissance Minneapolis
- The Depot Minneapolis Renaissance Hotel
- Minneapolis Renaissance