Reservation process was horrible 3 phone calls to straighten it out! Check in was just as bad the guy had no clue what he was doing! The next morning I was Billed incorrectly and spent the next 30 minutes straightening that out. ( I am glad I had brought my email confirmation with the correct amount) The only positive staff member I met was Marissa who was very helpful! The room itself was clean and as expected. but very loud my children did not sleep at all and the front desk was able to do nothing. The water park was great and alot of fun but the life guards are not kid friendly at all they are very disrepectful to kids! So overall I paid over $200 dollars for a less than enjoyable stay to have my time wasted and my kids disrespected.!
- Official Description (provided by the hotel):
- The Depot Renaissance Minneapolis Hotel is the perfect blend of history and style. We are located in downtown Minneapolis' Historic Mill District on the banks of the Mississippi River yet close to Nicollet Mall, popular local dining, sports venues, theater the riverfront area. Discover something new and exciting at our Renaissance Hotel. Our hotel has exceptional dining at Milwaukee Road, our on-site restaurant. ... more less
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- Also Known As:
- Renaissance Minneapolis
- The Depot Minneapolis Renaissance Hotel
- Minneapolis Renaissance